The Engagement Revolution: Using Emotional Insights to Drive Better Business Performance: Using emotional intelligence to drive better business performance - Brossura

Stephens, Matt

Brossura

ISBN 10: 1912555379 ISBN 13: 9781912555376

Casa editrice: Lid Pub Inc, 2019

Riassunto

How engaged are your employees, really? Companies talk about employee engagement and they accept its importance, yet strangely, they adopt out-dated methods when analysing and measuring this engagement. A leading engagement expert offers a new framework for taking the genuine pulse of a company so that leaders and management can truly understand how their people are feeling and know what actions to take that result in better performance. Based on making results instantly and transparently available, and then determining with employees the real factors that lie within their feelings, managers can more easily assess the way they need to approach an issue. If, as the cliché goes, people are a company s greatest asset , then ensuring their close engagement is essential for any company. This book argues powerfully for a radical new approach to employee engagement, based on understanding the minds and emotions of the people who work in organizations.

Su questo libro

Informazioni sull?autore

Matt Stephens is the founder of Quest Agency, a leading consultancy that specializes in employee engagement. He lives in the UK.

Dettagli dell?edizione

• Editore: Lid Pub Inc
• Data di pubblicazione: 2019
• ISBN 10: 1912555379
• ISBN 13: 9781912555376
• Rilegatura: Copertina flessibile
• Lingua: Inglese
• Numero edizione: 2
• Numero di pagine: 191