Articoli correlati a Service Design: From Insight to Inspiration
Sinossi
"An easy-to-read introduction to service design, with great examples from one of the world's leading service design agencies. A 'must read' for anyone who wants to become familiar with service design in theory, methods, and practice!" —Prof. Birgit Mager, President, Service Design Network gGmbH
Service Design is an eminently practical guide to designing services that work for people. It offers powerful insights, methods, and case studies to help you design, implement, and measure multichannel service experiences with greater impact for customers, businesses, and society.
Le informazioni nella sezione "Riassunto" possono far riferimento a edizioni diverse di questo titolo.
Informazioni sull'autore
The book is a collaboration between Andy Polaine and live|work founders, Ben Reason and Lavrans Løvlie. live|work are regarded as one of pioneers of Service Design as a discipline and one of the leading agencies working in service design and innovation. Their work and writing has been featured in numerous publications and books. Andy Polaine has many years' experience as an interaction designer and lecturer and now researches and teaches Service Design in Switzerland. He has also worked as a design journalist for over a decade.
Le informazioni nella sezione "Su questo libro" possono far riferimento a edizioni diverse di questo titolo.
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Service Design: From Insight to Implementation
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Rosenfeld Media (edition 1), 2013
ISBN 10: 1933820330
ISBN 13: 9781933820330
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Service Design : From Insight to Implementation
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Rosenfeld Media, LLC, 2013
ISBN 10: 1933820330
ISBN 13: 9781933820330
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Service Design : From Insight to Implementation
Editore:
Rosenfeld Media, LLC, 2013
ISBN 10: 1933820330
ISBN 13: 9781933820330
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Da: Better World Books, Mishawaka, IN, U.S.A.
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Condizione: Very Good. Pages intact with possible writing/highlighting. Binding strong with minor wear. Dust jackets/supplements may not be included. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good. Codice articolo 5513609-6
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Service Design : From Insight to Implementation
Editore:
Rosenfeld Media, LLC, 2013
ISBN 10: 1933820330
ISBN 13: 9781933820330
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Da: Better World Books, Mishawaka, IN, U.S.A.
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Condizione: Good. Pages intact with minimal writing/highlighting. The binding may be loose and creased. Dust jackets/supplements are not included. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good. Codice articolo 53136258-6
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Service Design : From Insight to Implementation
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Rosenfeld Media, LLC, 2013
ISBN 10: 1933820330
ISBN 13: 9781933820330
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Condizione: Good. Pages intact with minimal writing/highlighting. The binding may be loose and creased. Dust jackets/supplements are not included. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good. Codice articolo 53136258-6
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Service Design: From Insight to Implementation
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