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Pour rendre la relation client -consultant la plus efficace possible, il faut que le client soit préparé à la mission du consultant et disposé à en tirer le meilleur parti . Ce livre montre comment faire.
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Informazioni sull?autore
Fiona Czerniawska is a leading commentator on the consulting industry. She is the joint founder and managing director of Source (www.sourceforconsulting.com) which aims to help clients purchase consulting services in a more transparent, effective and efficient way She is also Head of Research at the Management Consultancies Association in the UK. Her books include The Intelligent Client and Management Consulting in Practice: Award-Winning International Case Studies. She is also the co-author of Business Consulting: A Guide to How it Works and How to Make it Work. François Rivard is a partner at Logica Business Consulting. He helps clients transform their organisations. He presents seminars and conferences throughout the year and teaches in French universities. He has written Pive books about information system management. Logica Business Consulting is the consulting division of Logica, a business and technology service company employing 39,000 people. It provides business consulting, systems integration, and outsourcing to clients around the world, including many of Europe's largest businesses. It is committed to long term collaboration, applying insight to create innovative answers to clients' business needs.
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Be advised: How to use consulting effictively
Editore:
Maxima Laurent du Mesnil éditeur, 2010
ISBN 10: 2840016702
ISBN 13: 9782840016700
Antico o usato
Softcover
Da: Bookbot, Prague, Repubblica Ceca
Valutazione del venditore 5 su 5 stelle
Softcover. Condizione: Fine. As Machiavelli observed more than 500 years ago: "A Prince who is not himself wise cannot be wisely advised." In other words, you do not get to be an effective and intelligent client because the consultants and other advisers you work with make you one; rather, you use consultants well because you are already a good, "shrewd" client. That is the heart of this book: to help clients take an intelligent approach to the use of consultants. Successful consulting depends on the quality of the client-consultant partnership. The trouble is that we are rarely clear about what "partnership" involves in practice. Is it an attitude of mind or something quite concrete, based on a contract that divides the risks and rewards of the work between both sides? Is it something that happens by osmosis, the product of the right chemistry between the individuals involved? Or does it require as much effort and conscious determination as any oth aspect of managing a project? This book tries to answer those questions and many more about the nature of the successful client-consultant "partnership". It examines the issue from different perspectives,as well as it looks at how this relationship varies across different European countries. Codice articolo 76eaa83c-8460-4e92-842d-2fe3a7508b26
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