Exploring Service Science: 10th International Conference, IESS 2020, Porto, Portugal, February 5–7, 2020, Proceedings: 377 - Brossura

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ISBN 10: 3030387232 ISBN 13: 9783030387235

Casa editrice: Springer, 2020

Riassunto

This book constitutes the proceedings of the 10th International Conference on Exploring Service Science, IESS 2020, held in Porto, Portugal, in February 2020.

The 28 papers presented in this volume were carefully reviewed and selected from 42 submissions. The book includes papers that extend the view on different concepts related to the development of the Service Science domain of study, applying them to frameworks, advanced technologies, and tools for the design of new, digitally-enabled service systems. This book is structured in six parts, based on the six main conference themes, as follows: Customer Experience, Data Analytics in Service, Emerging Service Technologies, Service Design and Innovation, Service Ecosystems, and Service Management.

Su questo libro

Dalla quarta di copertina

This book constitutes the proceedings of the 10th International Conference on Exploring Service Science, IESS 2020, held in Porto, Portugal, in February 2020.

The 28 papers presented in this volume were carefully reviewed and selected from 42 submissions. The book includes papers that extend the view on different concepts related to the development of the Service Science domain of study, applying them to frameworks, advanced technologies, and tools for the design of new, digitally-enabled service systems. This book is structured in six parts, based on the six main conference themes, as follows: Customer Experience, Data Analytics in Service, Emerging Service Technologies, Service Design and Innovation, Service Ecosystems, and Service Management.

Dettagli dell'edizione

• Editore: Springer
• Data di pubblicazione: 2020
• Lingua: Inglese
• ISBN 10: 3030387232
• ISBN 13: 9783030387235
• Rilegatura: Copertina flessibile
• Numero edizione: 1
• Numero di pagine: 412
• Redattore: Nóvoa Henriqueta, Drăgoicea Monica, Kühl Niklas
• Contatto del produttore: non disponibile
• Persona responsabile: CMN Printpool Inh. Mathis Neumann; https://www.also.com/ec/cms5/en_6000/6000/index.jsp; ; Friedrich-Karl-Str. 9; Hamburg; Germania