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Hajj is a unique annual universal Islamic event, that can only happen once a year in Makkah, Saudi Arabia, where about three million Muslim gathers annually, and the numbers are continuously increasing. Along with the increase in the numbers of pilgrims, the need for quality services during Hajj will keep on increasing. Improving and upgrading the quality of services and making the event safe and pleasant for the pilgrims are of prime importance to the Hajj organisers. Efforts to understand and identify service quality have been undertaken in the last three decades by many quality management thinkers and leaders. This book aims to understand service quality and religious tourism from an Islamic Pilgrimage (Hajj) viewpoint through measuring the quality of the services provided to pilgrims by different institutions in Saudi Arabia. The book builds a bridge of understanding that links pilgrims’ expectations of the quality of the services that will be provided to them during the Hajj, with their satisfaction with the actual level of the quality of services. In addition, the book determines and examines the size and direction of Hajj service quality gap(s).
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Service Quality and Religious Tourism
Editore:
Noor Publishing Mai 2017, 2017
ISBN 10: 333096717X
ISBN 13: 9783330967175
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Da: BuchWeltWeit Ludwig Meier e.K., Bergisch Gladbach, Germania
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Taschenbuch. Condizione: Neu. This item is printed on demand - it takes 3-4 days longer - Neuware -Hajj is a unique annual universal Islamic event, that can only happen once a year in Makkah, Saudi Arabia, where about three million Muslim gathers annually, and the numbers are continuously increasing. Along with the increase in the numbers of pilgrims, the need for quality services during Hajj will keep on increasing. Improving and upgrading the quality of services and making the event safe and pleasant for the pilgrims are of prime importance to the Hajj organisers. Efforts to understand and identify service quality have been undertaken in the last three decades by many quality management thinkers and leaders. This book aims to understand service quality and religious tourism from an Islamic Pilgrimage (Hajj) viewpoint through measuring the quality of the services provided to pilgrims by different institutions in Saudi Arabia. The book builds a bridge of understanding that links pilgrims' expectations of the quality of the services that will be provided to them during the Hajj, with their satisfaction with the actual level of the quality of services. In addition, the book determines and examines the size and direction of Hajj service quality gap(s). 316 pp. Englisch. Codice articolo 9783330967175
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Service Quality and Religious Tourism
Print on DemandDa: moluna, Greven, Germania
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Condizione: New. Dieser Artikel ist ein Print on Demand Artikel und wird nach Ihrer Bestellung fuer Sie gedruckt. Autor/Autorin: Alsharief RajaThe authors are very active Religious Tourism researchers. They have many refereed international publications, conference proceedings and books in the field. Moreover, Dr Alsharief is well known for her research on Hajj. Codice articolo 151244179
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Service Quality and Religious Tourism : The Context of Hajj (Islamic Pilgrimage)
Print on DemandDa: AHA-BUCH GmbH, Einbeck, Germania
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Taschenbuch. Condizione: Neu. nach der Bestellung gedruckt Neuware - Printed after ordering - Hajj is a unique annual universal Islamic event, that can only happen once a year in Makkah, Saudi Arabia, where about three million Muslim gathers annually, and the numbers are continuously increasing. Along with the increase in the numbers of pilgrims, the need for quality services during Hajj will keep on increasing. Improving and upgrading the quality of services and making the event safe and pleasant for the pilgrims are of prime importance to the Hajj organisers. Efforts to understand and identify service quality have been undertaken in the last three decades by many quality management thinkers and leaders. This book aims to understand service quality and religious tourism from an Islamic Pilgrimage (Hajj) viewpoint through measuring the quality of the services provided to pilgrims by different institutions in Saudi Arabia. The book builds a bridge of understanding that links pilgrims' expectations of the quality of the services that will be provided to them during the Hajj, with their satisfaction with the actual level of the quality of services. In addition, the book determines and examines the size and direction of Hajj service quality gap(s). Codice articolo 9783330967175
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Service Quality and Religious Tourism | The Context of Hajj (Islamic Pilgrimage)
Da: preigu, Osnabrück, Germania
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Taschenbuch. Condizione: Neu. Service Quality and Religious Tourism | The Context of Hajj (Islamic Pilgrimage) | Raja Alsharief (u. a.) | Taschenbuch | 316 S. | Englisch | 2017 | Noor Publishing | EAN 9783330967175 | Verantwortliche Person für die EU: BoD - Books on Demand, In de Tarpen 42, 22848 Norderstedt, info[at]bod[dot]de | Anbieter: preigu. Codice articolo 109031231
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Service Quality and Religious Tourism
Editore:
Noor Publishing Mai 2017, 2017
ISBN 10: 333096717X
ISBN 13: 9783330967175
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Da: buchversandmimpf2000, Emtmannsberg, BAYE, Germania
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Taschenbuch. Condizione: Neu. This item is printed on demand - Print on Demand Titel. Neuware -Hajj is a unique annual universal Islamic event, that can only happen once a year in Makkah, Saudi Arabia, where about three million Muslim gathers annually, and the numbers are continuously increasing. Along with the increase in the numbers of pilgrims, the need for quality services during Hajj will keep on increasing. Improving and upgrading the quality of services and making the event safe and pleasant for the pilgrims are of prime importance to the Hajj organisers. Efforts to understand and identify service quality have been undertaken in the last three decades by many quality management thinkers and leaders. This book aims to understand service quality and religious tourism from an Islamic Pilgrimage (Hajj) viewpoint through measuring the quality of the services provided to pilgrims by different institutions in Saudi Arabia. The book builds a bridge of understanding that links pilgrims¿ expectations of the quality of the services that will be provided to them during the Hajj, with their satisfaction with the actual level of the quality of services. In addition, the book determines and examines the size and direction of Hajj service quality gap(s).Books on Demand GmbH, Überseering 33, 22297 Hamburg 316 pp. Englisch. Codice articolo 9783330967175
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Service Quality and Religious Tourism: The Context of Hajj (Islamic Pilgrimage)
Da: Revaluation Books, Exeter, Regno Unito
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Paperback. Condizione: Brand New. 316 pages. 8.66x5.91x0.72 inches. In Stock. Codice articolo 333096717X
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