User-Centred Design of Systems - Brossura

Noyes, Jan

Brossura

ISBN 10: 3540760075 ISBN 13: 9783540760078

Casa editrice: Springer, 2013

Riassunto

There has long been a need for a book which deals specifically with human factors issues and methods, and which is targeted at the computer science and engineering population; this book fills that gap. Using a model, that places the human at the centre of the system design, users are considered in terms of their cognitive and physical attributes and their social needs, and the way in which computer technology needs to be designed and evaluated in order to take account of these factors is addressed. "User-Centred Design of Systems" deals specifically with the human issues focuses primarily on the design and evaluation of computer systems from the perspective of the user, contains a judicious mix of theory and applications and contains lots of practical examples.

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Contenuti

1 Defining Systems.- 1 What Is a System?.- 1.1 Systems.- 1.2 Levels of Systems.- 1.3 Levels of Design.- 1.4 Paradoxical Technology.- 1.5 Allocation of Function.- 1.6 Mission Analysis.- 1.7 Conclusions.- 1.8 Exercise.- 1.9 Selected References.- 2 Who Will Use the System? 17.- 2.1 Users.- 2.2 Defining Users.- 2.3 Humans as Systems.- 2.4 Eliciting User Knowledge.- 2.5 Conclusions.- 2.6 Exercises 2 and.- 2.7 Selected References.- 3 What Will the System Be Used For? 37.- 3.1 Communication of Information.- 3.2 Presenting Information to the Human.- 3.3 Stimulus-central Processing-Response Compatibility.- 3.4 Conclusions.- 3.5 Exercise.- 3.6 Selected References.- 4 What Are the Main Components of the System? 55.- 4.1 Operational Level Interfaces.- 4.2 Input Technologies.- 4.3 Output Technologies.- 4.4 Control-Display Relationships.- 4.5 Conclusions.- 4.6 Exercise.- 4.7 Selected References 5.- 2 Developing Systems.- 5 How Will the System Be Designed?.- 5.1 Life cycles.- 5.2 Generic Activities in System Development.- 5.3 User involvement.- 5.4 Modelling Engineering Approaches.- 5.5 Conclusions.- 5.6 Selected References.- 6 How Well Do the Users Think the System Works?.- 6.1 The Need for Methods.- 6.2 Subjective Methods.- 6.3 Heuristics.- 6.4 Checklists.- 6.5 Questionnaires.- 6.6 Interviews.- 6.7 Focus Groups.- 6.8 Conclusions.- 6.9 Exercise 6.- 6.10 Selected References.- 7 How Well Does the System Really Work?.- 7.1 Objective Methods.- 7.2 Observation.- 7.3 Requirements’ Capture.- 7.4 Task Analysis.- 7.5 Error Identification.- 7.6 Human Reliability Assessment.- 7.7 Conclusions.- 7.8 Exercise.- 7.9 Selected References.- 8 How Well Does the System Under Development Work? 135.- 8.1 Empirical Methods.- 8.2 Experimentation.- 8.3 User Trialling.- 8.4 User Modelling.- 8.5 Analyses and Reporting.- 8.6 Conclusions.- 8.7 Exercise.- 8.8 Selected References.- 9 Can the System Be Improved? 147.- 9.1 Summative Evaluation.- 9.2 Performance Measures.- 9.3 Usability.- 9.4 Modelling and Simulations.- 9.5 Mock-ups, Walkthroughs and Talkthroughs.- 9.6 Verbal Protocols.- 9.7 ‘Fitting Trials’ and Mannequins.- 9.8 Data Collection and Recording Methods.- 9.9 Conclusions.- 9.10 Exercise.- 9.11 Selected References.- 3 Deploying Systems 165.- 10 How Can the System Be Introduced Into a Workplace?.- 10.1 Defining the Workplace.- 10.2 New Technology.- 10.3 Implications for Organisations.- 10.4 Productivity and Computers.- 10.5 Introducing New Technology.- 10.6 Job Design.- 10.7 Health and Safety.- 10.8 Conclusions.- 10.9 Selected References.- 11 How Will the System Be Used in the Workplace?.- 11.1 At the End of the Life Cycle.- 11.2 Assessing Effectiveness.- 11.3 Role of Ergonomics.- 11.4 A Final Comment.- 11.5 Selected References.- 12 Bibliography.- Periodicals.- Magazines and Bulletins.- Conference Proceedings.- 13 References.

Product Description

Book by Noyes Jan Baber Chris

Dettagli dell'edizione

• Editore: Springer
• Data di pubblicazione: 2013
• Lingua: Inglese
• ISBN 10: 3540760075
• ISBN 13: 9783540760078
• Rilegatura: Copertina flessibile
• Numero di pagine: 240
• Contatto del produttore: non disponibile
• Persona responsabile: Springer Nature Customer Service Center GmbH; ProductSafety@springernature.com; ; Europaplatz 3,69115 Heidelberg, Germany; Heidelberg; 69115; Germania