Sinossi
Introduction: Process and Content.- Introduction: Process and Content.- to process design and process management.- Positioning the Process Approach.- Process Architecture.- Designing a Process.- The Process Architect in Action: Making a Process Design.- Managing the Process.- An Open Process.- A Safe Process: Protecting Core Values.- A Process with Sufficient Speed: Incentives for Progress.- The Process Manager and the Substance of Decision Making.- A Concluding Remark.
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