Stakeholder Management - today's buzzword - is difficult to translate into practice even for the experienced manager. Following "How to achieve excellence in Stakeholder Management", which included case studies from reputable companies, the present volume goes beyond explaining theoretical constructs. Success stories from a wide range of sectors and regions are analyzed in depth in order to illustrate how Stakeholder Management can be tailored to each unique situation. The reader will get concrete answers and ideas about planning and implementing successful stakeholder management in the area of customer retention, employee commitment and internal service quality. These business cases are complemented by articles on the Balanced Scorecard as well as the link between customer satisfaction and business success.
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Descrizione libro Soft Cover. Condizione: new. Codice articolo 9783662312377
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Descrizione libro Condizione: New. Codice articolo 21738936-n
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Descrizione libro Taschenbuch. Condizione: Neu. This item is printed on demand - it takes 3-4 days longer - Neuware -Stakeholder Management - today's buzzword - is difficult to translate into practice even for the experienced manager. Following 'How to achieve excellence in Stakeholder Management', which included case studies from reputable companies, the present volume goes beyond explaining theoretical constructs. Success stories from a wide range of sectors and regions are analyzed in depth in order to illustrate how Stakeholder Management can be tailored to each unique situation. The reader will get concrete answers and ideas about planning and implementing successful stakeholder management in the area of customer retention, employee commitment and internal service quality. These business cases are complemented by articles on the Balanced Scorecard as well as the link between customer satisfaction and business success. 184 pp. Englisch. Codice articolo 9783662312377
Descrizione libro Condizione: New. Codice articolo 21738936-n
Descrizione libro Paperback. Condizione: Brand New. 184 pages. 9.30x6.20x0.55 inches. In Stock. Codice articolo x-3662312379
Descrizione libro Condizione: New. Editor(s): Huber, Margit; Pallas, Martina. Num Pages: 173 pages, 141 black & white illustrations, 1 black & white tables, biography. BIC Classification: KJM. Category: (P) Professional & Vocational. Dimension: 235 x 155 x 10. Weight in Grams: 290. . 2013. Softcover reprint of the original 1st ed. 2004. Paperback. . . . . Codice articolo V9783662312377
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Descrizione libro Taschenbuch. Condizione: Neu. Druck auf Anfrage Neuware - Printed after ordering - Stakeholder Management - today's buzzword - is difficult to translate into practice even for the experienced manager. Following 'How to achieve excellence in Stakeholder Management', which included case studies from reputable companies, the present volume goes beyond explaining theoretical constructs. Success stories from a wide range of sectors and regions are analyzed in depth in order to illustrate how Stakeholder Management can be tailored to each unique situation. The reader will get concrete answers and ideas about planning and implementing successful stakeholder management in the area of customer retention, employee commitment and internal service quality. These business cases are complemented by articles on the Balanced Scorecard as well as the link between customer satisfaction and business success. Codice articolo 9783662312377