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Modelling of multi-servers queueing system of banks: A case study of commercial bank of Ethiopia at Hawassa Branch - Brossura
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The purpose of this study was to assess and model the stochastic nature of customer services provided by Commercial Bank of Ethiopia at Hawassa Branch. The study design adopted here was longitudinal. It considered the number of customers getting service in the Bank at time of 8:00 am to 4:00 pm for each working day from November 1-30, 2010.M/M/N model of queueing theory and non-linear regression models were used to analyze the data. Results from M/M/N indicated that the arrival rate was the highest in all weeks during the afternoon period from 2:00pm-4:00pm except Monday but it was the lowest during the lunch period from 11:30am-2:00pm. From steady-state probability of customers in the bank system, for every day throughout the month the maximum limiting probability existed before the number of customers becomes greater than the number of counter. The non-linear regression model output also supported the results of M/M/N model in predicting mean number of customers in the system, mean queue length, waiting time in queue and in the system. It is recommended that longitudinal studies need to be done to identify the busy and idle period within the month throughout the year.
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L'autore
Mr. Gezahegn Mekonnen has abstained his BSC and MSc. Degree in Applied statistics from Hawassa University in 2008 and 2012 respectively and He is currently served as lecturer of statistics at Ariba Minch university. He is the author of the “Modelling of Multi-Servers Queueing System of Banks: A Case Study of Commercial Bank of Ethiopia.
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Modelling of multi-servers queueing system of banks : A case study of commercial bank of Ethiopia at Hawassa Branch
Editore:
LAP Lambert Academic Publishing, 2012
ISBN 10: 3838373995
ISBN 13: 9783838373997
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Taschenbuch. Condizione: Neu. nach der Bestellung gedruckt Neuware - Printed after ordering - The purpose of this study was to assess and model the stochastic nature of customer services provided by Commercial Bank of Ethiopia at Hawassa Branch. The study design adopted here was longitudinal. It considered the number of customers getting service in the Bank at time of 8:00 am to 4:00 pm for each working day from November 1-30, 2010.M/M/N model of queueing theory and non-linear regression models were used to analyze the data. Results from M/M/N indicated that the arrival rate was the highest in all weeks during the afternoon period from 2:00pm-4:00pm except Monday but it was the lowest during the lunch period from 11:30am-2:00pm. From steady-state probability of customers in the bank system, for every day throughout the month the maximum limiting probability existed before the number of customers becomes greater than the number of counter. The non-linear regression model output also supported the results of M/M/N model in predicting mean number of customers in the system, mean queue length, waiting time in queue and in the system. It is recommended that longitudinal studies need to be done to identify the busy and idle period within the month throughout the year. Codice articolo 9783838373997
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Modelling of multi-servers queueing system of banks
Editore:
LAP LAMBERT Academic Publishing, 2012
ISBN 10: 3838373995
ISBN 13: 9783838373997
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Da: moluna, Greven, Germania
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Condizione: New. Dieser Artikel ist ein Print on Demand Artikel und wird nach Ihrer Bestellung fuer Sie gedruckt. Autor/Autorin: Mekonnen GezahegnMr. Gezahegn Mekonnen has abstained his BSC and MSc. Degree in Applied statistics from Hawassa University in 2008 and 2012 respectively and He is currently served as lecturer of statistics at Ariba Minch university. Codice articolo 5417703
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Modelling of multi-servers queueing system of banks | A case study of commercial bank of Ethiopia at Hawassa Branch
Editore:
LAP Lambert Academic Publishing, 2012
ISBN 10: 3838373995
ISBN 13: 9783838373997
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Taschenbuch
Da: preigu, Osnabrück, Germania
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Taschenbuch. Condizione: Neu. Modelling of multi-servers queueing system of banks | A case study of commercial bank of Ethiopia at Hawassa Branch | Gezahegn Mekonnen (u. a.) | Taschenbuch | Englisch | LAP Lambert Academic Publishing | EAN 9783838373997 | Verantwortliche Person für die EU: LAP Lambert Academic Publishing, Brivibas Gatve 197, 1039 RIGA, LETTLAND, customerservice[at]vdm-vsg[dot]de | Anbieter: preigu. Codice articolo 106160286
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Modelling of multi-servers queueing system of banks: A case study of commercial bank of Ethiopia at Hawassa Branch
Editore:
LAP LAMBERT Academic Publishing, 2012
ISBN 10: 3838373995
ISBN 13: 9783838373997
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Da: Mispah books, Redhill, SURRE, Regno Unito
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Paperback. Condizione: Like New. LIKE NEW. SHIPS FROM MULTIPLE LOCATIONS. book. Codice articolo ERICA79638383739956
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