With First-Party Data, MarTech and Customer Centricity to Marketing on Steroids
As an evolution of data-driven marketing, people-based marketing represents the next level in digital marketing. It replaces channel-specific campaigns, breaks up siloed data, and heals inconsistent customer experiences. Furthermore, it focuses entirely on the person, builds trust and creates a true relationship with a customer in a privacy-first era. Using a comprehensive user profile and appropriate MarTech like customer data platforms it delivers the right message to the right person at the right time.
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Marco Hassler studied business administration at the University of St. Gallen, Switzerland, and now works as a Senior Principal Consultant at Merkle, a leading service provider for data-driven customer experience management. He advises large companies on the use of marketing technologies and data for more successful marketing and specializes in marketing automation, customer experience, and digital analytics.For over 20 years, he has been involved in digital topics such as digital marketing and web analytics. For a long time, he was the co-owner of the digital agency Namics and helped shape its development and expansion in German-speaking countries. Since 2008, he has been known as the author of the book "Digital and Web Analytics" and a specialist speaker and university lecturer on the said theme.
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