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The new method to enhance customer loyalty(Chinese Edition)
Da: liu xing, Nanjing, JS, Cina
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paperback. Condizione: New. Language:Chinese.Paperback. Pub Date: 2015-9-1 Pages: 240 Publisher: Electronic Industry Press author After more than five years for the global 400 enterprises. service investigation confirmed that nearly 10 million customers: please the customer is the wrong strategy customer satisfaction and loyalty has nothing to do. and points out ways to build and enhance customer loyalty is customer effort. The book details the customer experience effort method. with reliable information and data. and d. Codice articolo CY009635
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