Sinossi
Service design is a rapidly growing area of interest in design and business management. There are a lot of books on how to get started, but 'Good Services' is the first book that describes what a ‘good’ service is and how to design one. This book lays out the essential principles for building services that work well for users. Demystifying what we mean by a ‘good’ and ‘bad’ service and describing the common elements within all services that mean they either work for users or don’t.
Le informazioni nella sezione "Riassunto" possono far riferimento a edizioni diverse di questo titolo.
Informazioni sugli autori
Lou Downe is Director of Design for the UK Government and was voted one of the UK's top 50 Creative Leaders by Creative Review in 2016, and one of the world's 100 most influential people in Digital Government by Apolitical in 2018.
Lou Downe is Director of Design for the UK Government and was voted one of the UK's top 50 Creative Leaders by Creative Review in 2016, and one of the world's 100 most influential people in Digital Government by Apolitical in 2018.
Dalla quarta di copertina
Service design is a rapidly growing area of interest in design and business management. There are a lot of books on how to get started, but this is the first book that describes what a ‘good’ service is and how to design one. This book lays out the essential principles for building services that work well for users. Demystifying what we mean by a ‘good’ and ‘bad’ service and describing the common elements within all services that mean they either work for users or don’t.
A practical book for practitioners and non-practitioners alike interested in better service delivery, this book is the definitive new guide to designing services that work for users.
Le informazioni nella sezione "Su questo libro" possono far riferimento a edizioni diverse di questo titolo.
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Good Services: How to Design Services that Work
Editore:
Laurence King Publishing, 2020
ISBN 10: 9063695438
ISBN 13: 9789063695439
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paperback. Condizione: Good. Connecting readers with great books since 1972! Used textbooks may not include companion materials such as access codes, etc. May have some wear or writing/highlighting. We ship orders daily and Customer Service is our top priority! Codice articolo S_469266639
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Good Services: How to Design Services that Work
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Laurence King Publishing, 2020
ISBN 10: 9063695438
ISBN 13: 9789063695439
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Condizione: very_good. Book is in very good condition and may include minimal underlining highlighting. The book can also include "From the library of" labels. May not contain miscellaneous items toys, dvds, etc. . We offer 100% money back guarantee and 24 7 customer service. Codice articolo ZBV.9063695438.VG
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Good Services: How to Design Services that Work
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Laurence King Publishing, 2020
ISBN 10: 9063695438
ISBN 13: 9789063695439
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Good Services: How to Design Services that Work [Paperback] Downe, Louise
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Good Services : Decoding the Mystery of What Makes a Good Service
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Good Services
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Paperback. Condizione: New. Service design is a rapidly growing area of interest in design and business management. There are a lot of books on how to get started, but this is the first book that describes what a 'good' service is and how to design one. This book lays out the essential principles for building services that work well for users. Demystifying what we mean by a 'good' and 'bad' service and describing the common elements within all services that mean they either work for users or don't.A practical book for practitioners and non-practitioners alike interested in better service delivery, this book is the definitive new guide to designing services that work for users. Codice articolo LU-9789063695439
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Good Services : Decoding the Mystery of What Makes a Good Service
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Condizione: As New. Unread book in perfect condition. Codice articolo 35925490
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Good Services
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Paperback. Condizione: New. Service design is a rapidly growing area of interest in design and business management. There are a lot of books on how to get started, but this is the first book that describes what a 'good' service is and how to design one. This book lays out the essential principles for building services that work well for users. Demystifying what we mean by a 'good' and 'bad' service and describing the common elements within all services that mean they either work for users or don't.A practical book for practitioners and non-practitioners alike interested in better service delivery, this book is the definitive new guide to designing services that work for users. Codice articolo LU-9789063695439
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Good Services (Paperback)
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BIS Publishers B.V., Amsterdam, 2020
ISBN 10: 9063695438
ISBN 13: 9789063695439
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Paperback. Condizione: new. Paperback. Service design is a rapidly growing area of interest in design and business management. There are a lot of books on how to get started, but this is the first book that describes what a 'good' service is and how to design one. This book lays out the essential principles for building services that work well for users. Demystifying what we mean by a 'good' and 'bad' service and describing the common elements within all services that mean they either work for users or don't.A practical book for practitioners and non-practitioners alike interested in better service delivery, this book is the definitive new guide to designing services that work for users. Shipping may be from multiple locations in the US or from the UK, depending on stock availability. Codice articolo 9789063695439
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Good Services
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PAP. Condizione: New. New Book. Shipped from UK. Established seller since 2000. Codice articolo HU-9789063695439
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