Sinossi
This guide to the Microsoft Operations Framework provides information that enables organizations to achieve mission-critical system reliability, availability, supportability, and manageability of Microsoft products and technologies. Best practice guidance and solutions built on the Information Technology Infrastructure Library (ITIL) are provided, and have been customized for Microsoft products and technologies. Information is also included on the development of MOF core models and specific content built on ITIL as the best practice baseline, and how to apply Microsoft products and technologies to enable support of MOF/ITIL automation.
Le informazioni nella sezione "Riassunto" possono far riferimento a edizioni diverse di questo titolo.
Informazioni sull?autore
Dave Pultorak is the principal of Pultorak & Associates, a firm that specializes in business process design and improvement.
Le informazioni nella sezione "Su questo libro" possono far riferimento a edizioni diverse di questo titolo.
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Microsoft Operations Framework (MOF): A Pocket Guide
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Van Haren Publishing, 2005
ISBN 10: 9077212108
ISBN 13: 9789077212103
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Microsoft Operations Framework (MOF): IT Service Operations Management
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Van Haren Publishing BV, 2005
ISBN 10: 9077212108
ISBN 13: 9789077212103
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