Articoli correlati a Foundations of IT Service Management: based on ITIL
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The book fully covers the official syllabus of the ITIL Foundations exam, as it is set by the ITIL Certification Management Board. It contains the same chapters on Service Support, Service Delivery and Security Management as the official "Introduction to ITIL", plus a case description with questions, and an additional chapter on exam preparation, making it even more useful as a study guide for the ITIL Foundation exam While this book may serve as a textbook, it is not a theoretical book. Instead, it contains a wealth of practical knowledge collected by the editorial board. This practical knowledge and the introduction to the field of IT service management make the book useful even for those not preparing for the examination Since no single publication can have the answers to all the questions that arise in a field so multifaceted as IT Service Management, the aim of the book is to raise key questions, to encourage discussions and the comparison of the best practices found in the book with the reader's own experience.
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Introduction
Service support
service Delivery
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Foundations of IT Service Management : Based on ITIL
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Foundations of IT Service Management based on ITIL (ITILV2)
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Foundations of IT Service Management based on ITIL (ITILV2)
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Paperback. Condizione: Very Good. This book is in very good condition and will be shipped within 24 hours of ordering. The cover may have some limited signs of wear but the pages are clean, intact and the spine remains undamaged. This book has clearly been well maintained and looked after thus far. Money back guarantee if you are not satisfied. See all our books here, order more than 1 book and get discounted shipping. Codice articolo 6545-9789077212585
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Foundations of IT Service Management based on ITIL (ITILV2)
Da: AwesomeBooks, Wallingford, Regno Unito
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Paperback. Condizione: Very Good. Foundations of IT Service Management based on ITIL (ITILV2) This book is in very good condition and will be shipped within 24 hours of ordering. The cover may have some limited signs of wear but the pages are clean, intact and the spine remains undamaged. This book has clearly been well maintained and looked after thus far. Money back guarantee if you are not satisfied. See all our books here, order more than 1 book and get discounted shipping. Codice articolo 7719-9789077212585
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Foundations of IT Service Management: based on ITIL
Editore:
Haren Publishing, Van, 2005
ISBN 10: 9077212582
ISBN 13: 9789077212585
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Foundations of IT Service Management: based on ITIL (English version)
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Foundations of IT Service Management: based on ITIL (English version)
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Paperback. Condizione: Very Good. No Jacket. May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend Less 1.1. Codice articolo G9077212582I4N00
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Foundations of IT Service Management : Based on ITIL
Da: Better World Books, Mishawaka, IN, U.S.A.
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Condizione: Good. 1 Edition. Used book that is in clean, average condition without any missing pages. Codice articolo 4997334-6
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Foundations of IT Service Management: based on ITIL (English version)
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