Articoli correlati a Service transition based on ITIL V3: a management guide
Sinossi
This Management Guide is a concise summary of the IT Service Management - An Introduction. A quick, portable reference tool to the standards used within the Service Management community.
What are the key service management processes? What is the 'lifecycle' approach?
What are the elements of ISO20000? All this and descriptions of other popular frameworks are covered.
English version available: November 2007, Dutch, French, Japanese, Spanish, German available February 2008.
Le informazioni nella sezione "Riassunto" possono far riferimento a edizioni diverse di questo titolo.
Dalla quarta di copertina
This Management Guide is a concise summary of the IT Service Management - An Introduction. A quick, portable reference tool to the standards used within the Service Management community.
What are the key service management processes? What is the 'lifecycle' approach?
What are the elements of ISO20000? All this and descriptions of other popular frameworks are covered.
English version available: November 2007, Dutch, French, Japanese, Spanish, German available February 2008.
Dal risvolto di copertina interno
This Management Guide is a concise summary of the IT Service Management - An Introduction. A quick, portable reference tool to the standards used within the Service Management community.
What are the key service management processes? What is the 'lifecycle' approach?
What are the elements of ISO20000? All this and descriptions of other popular frameworks are covered.
English version available: November 2007, Dutch, French, Japanese, Spanish, German available February 2008.
Le informazioni nella sezione "Su questo libro" possono far riferimento a edizioni diverse di questo titolo.
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Service Transition Based on Itil® V3: A Management Guide
Editore:
Van Haren Publishing, 2008
ISBN 10: 9087531265
ISBN 13: 9789087531263
Antico o usato
Paperback
Da: WorldofBooks, Goring-By-Sea, WS, Regno Unito
Valutazione del venditore 5 su 5 stelle
Paperback. Condizione: Good. The book has been read but remains in clean condition. All pages are intact and the cover is intact. Some minor wear to the spine. Codice articolo GOR006741565
Quantità: 1 disponibili