Service Operation based on Itil® V3: A Management Guide - Brossura

Bernan, .

 
9789087531270: Service Operation based on Itil® V3: A Management Guide

Sinossi

The Management Guides are a concise summary of the Foundations of It Service Management based on 'Itil V3'. A quick, portable reference tool to the standards used within the Service Management community. Not only includes the Lifecycle Approach but in addition covers the processes in a separate section as well.

What are the key service management processes? What is the lifecycle approach?

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Product Description

Book by Bernan

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