Articoli correlati a Iso/Iec 20000:2011 - A Pocket Guide

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Rovers, Mart

 
9789087537265: Iso/Iec 20000:2011 - A Pocket Guide
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ISBN 10: 9087537263 ISBN 13: 9789087537265
Casa editrice: Van Haren Publishing, 2013

Sinossi

This Pocket Guide provides a concise explanation of the nature, content and aim of ISO/IEC 20000-1: 2011. It brings ISO/IEC 20000-1: 2011within reach of a vast international audience by providing the key elements of this important standard in a short, easy to read Pocket Guide: • it promote the awareness and the acceptability of ISO/IEC 20000-1: 2011as a valid standard for IT Services organisations; • it supports ISO/IEC 20000-1: 2011training and certification; • it is a quick reference to the core content of ISO/IEC 20000-1: 2011, for practitioners. 'ISO/IEC 20000-1: 2011: A Pocket Guide' is ideal for a broad range of practitioners, trainers and students, who work in IT as well as in other environments, ranging from experienced experts in (IT) service organisations, to those who are looking for a suitable approach to quality improvement issues.

Le informazioni nella sezione "Riassunto" possono far riferimento a edizioni diverse di questo titolo.

Dalla quarta di copertina

This Pocket Guide provides a concise explanation of the nature, content and aim of ISO/IEC 20000-1: 2011 and a short summary of ISO/IEC 20000-2:2012. It brings ISO/IEC20000 Part 1 and Part 2 within reach of a vast international audience by providing the key elements of this important standard in a short, easy to read format:
* it promote the awareness and the acceptability of ISO/IEC 20000 Part 1 and Part 2 as a valid standard for IT Services organizations;
* it supports ISO/IEC 20000 training and certification and
* it is a quick reference for practitioners to the core content of ISO/IEC 20000.

Le informazioni nella sezione "Su questo libro" possono far riferimento a edizioni diverse di questo titolo.

Editore
Van Haren Publishing
Data di pubblicazione
2013
Lingua
Inglese
ISBN 10 
9087537263
ISBN 13 
9789087537265
Rilegatura
Copertina flessibile
Numero edizione
1
Numero di pagine
172
Redattore
Chittenden Jane
Contatto del produttore
non disponibile
Persona responsabile
gpsr@libri.de
gpsr@libri.de

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