I have been a part of the service industry for over 30 years now. And in all this time, there is one truth that establishes itself powerfully, day after day. Customers rarely recall the procedure or the pace. What stays with them for long is the feeling of being treated with respect and genuine care. This book is my attempt to share the many experiences that taught me this truth and shaped the way I see service; not as a process, but as a pure human connection. This book is all about real people, real interactions, and the real lessons that have stayed with me through the years. My hope is that as you read these stories, you will see how passion, respect, compassion, and emotional depth can transform the quality of human connection and thereby the quality of service itself.
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Da: GreatBookPrices, Columbia, MD, U.S.A.
Condizione: New. Codice articolo 52648310-n
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Da: BargainBookStores, Grand Rapids, MI, U.S.A.
Paperback or Softback. Condizione: New. I am the Difference. Book. Codice articolo BBS-9789349532533
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Da: Rarewaves USA, OSWEGO, IL, U.S.A.
Paperback. Condizione: New. Codice articolo LU-9789349532533
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Da: GreatBookPrices, Columbia, MD, U.S.A.
Condizione: As New. Unread book in perfect condition. Codice articolo 52648310
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Da: California Books, Miami, FL, U.S.A.
Condizione: New. Codice articolo I-9789349532533
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Da: Rarewaves.com USA, London, LONDO, Regno Unito
Paperback. Condizione: New. Codice articolo LU-9789349532533
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Da: Grand Eagle Retail, Bensenville, IL, U.S.A.
Paperback. Condizione: new. Paperback. I have been a part of the service industry for over 30 years now. And in all this time, there is one truth that establishes itself powerfully, day after day. Customers rarely recall the procedure or the pace. What stays with them for long is the feeling of being treated with respect and genuine care. This book is my attempt to share the many experiences that taught me this truth and shaped the way I see service; not as a process, but as a pure human connection. This book is all about real people, real interactions, and the real lessons that have stayed with me through the years. My hope is that as you read these stories, you will see how passion, respect, compassion, and emotional depth can transform the quality of human connection and thereby the quality of service itself. This item is printed on demand. Shipping may be from multiple locations in the US or from the UK, depending on stock availability. Codice articolo 9789349532533
Quantità: 1 disponibili
Da: PBShop.store UK, Fairford, GLOS, Regno Unito
PAP. Condizione: New. New Book. Delivered from our UK warehouse in 4 to 14 business days. THIS BOOK IS PRINTED ON DEMAND. Established seller since 2000. Codice articolo L0-9789349532533
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Da: Majestic Books, Hounslow, Regno Unito
Condizione: New. Print on Demand. Codice articolo 408810043
Quantità: 4 disponibili
Da: Books Puddle, New York, NY, U.S.A.
Condizione: New. Codice articolo 26405425636
Quantità: 4 disponibili