This enchanting story about love, life and the philosophy of organisations offers a novel approach to companies in decline, with people forming the living core around which all other organisational forces pivot. The turnaround expert usually enters an environment of fear and distrust. Ten Lessons shows us how to conquer those barriers by setting alight the human spirit. Part fable, part science lesson, part walk through history, the book builds on some familiar themes, like retaining predictibility in high velocity organisations, developing tolerance for uncertainty, maintaining fleibility, and transcending crude power. The most refreshing perspectives encourage us to regard employees as entrepreneurs who seed the organisation with their intellectual and spiritual capital. Instead of accounting for profit, the author urges us to measure the value of the human heart, the mind, and the spirit.
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Rolph has worked in a number of business and organisation contexts internationally. His experience includes building and professionalizing family business, managing projects at Procter & Gamble's Europe, Middle East and Africa Global Business Services Unit and heading the Arthur Lok Jack Graduate School of Business. He has published several papers on Corporate Turnaround and National Competitiveness, and is an active collaborator on global competitiveness projects. He has conducted training and seminars in several countries, for organisations such as IBM, Chevron Texaco and Mitsubishi. He holds a first degree in Industrial Management and an MBA from the University of the West Indies as well as a DBA from the Manchester Business School. He is a Shotokan karate black belt.
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