Service and Operations Management - Rilegato

Haksever, Cengiz; Render, Barry

Rilegato

ISBN 10: 9813209445 ISBN 13: 9789813209442

Casa editrice: World Scientific Pub Co Inc, 2018

Riassunto

The purpose of this book is to provide cutting-edge information on service management such as the role services play in an economy, service strategy, ethical issues in services and service supply chains. It also covers basic topics of operations management including linear and goal programming, project management, inventory management and forecasting.This book takes a multidisciplinary approach to services and operational management challenges; it draws upon the theory and practice in many fields of study such as economics, management science, statistics, psychology, sociology, ethics and technology, to name a few. It contains chapters most textbooks do not include, such as ethics, management of public and non-profit service organizations, productivity and measurement of performance, routing and scheduling of service vehicles.An Instructor's Solutions Manual is available upon request for all instructors who adopt this book as a course text. Please send your request to sales@wspc.com.

Dettagli dell'edizione

• Editore: World Scientific Pub Co Inc
• Data di pubblicazione: 2018
• Lingua: Inglese
• ISBN 10: 9813209445
• ISBN 13: 9789813209442
• Rilegatura: Copertina rigida
• Numero di pagine: 692
• Contatto del produttore: non disponibile
• Persona responsabile: GPSR Kontakt; gpsr@libri.de; ; Friedensallee 273; Hamburg; 22763; Germania