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The Handbook of Public Service Human Resource Management: A Practitioner's Reference for Civil Service Rules, Merit Principles, and Workforce Strategy - Brossura

Press, Northbridge Academic; Caldwell, Dr. Adrian R.

 
9798193486930: The Handbook of Public Service Human Resource Management: A Practitioner's Reference for Civil Service Rules, Merit Principles, and Workforce Strategy

Sinossi

Nine hundred and forty applications. One hundred and six rated qualified. Nine interviewed. No offer made.
The vacancy is re-announced, and the cycle begins again.
Nothing in that sequence is unusual, and nothing in it is solved by advertising harder. It is solved by knowing
which transition in the sequence is failing and what will move it — which is the kind of question this
handbook is built to answer.
This is a working reference for the decisions public personnel offices actually make. It teaches by application:
forty-eight original case situations, worked in full, with the reasoning shown and the practitioner's next move
stated. Each chapter closes with an exercise pointed at the reader's own organization rather than at a
textbook example, and the analytical figures carry arguments the text develops instead of decorating it.
By working through it you will be able to:
• Diagnose a staffing problem by locating it in the recruitment and assessment funnel, and choose the
assessment sequence a given class of work actually requires.
• Compute and interpret an adverse impact indicator, and state what an employer must do when one
appears — including when the screening is automated.
• Conduct a job analysis suited to the decision it will support, apply a factor-based classification method
to a disputed position, and recognise grade inflation and credential creep for what they are.
• Evaluate a comparability claim, diagnose compression and inversion, and assess a pay-for-performance
proposal against the evidence and the conditions it requires.
• Write a performance standard traceable to the position, run an improvement process that gives the
employee a real opportunity and the organization a defensible record, and understand the pressures
that produce rating inflation.
• Sequence a management change against the duty to bargain, and distinguish mandatory, permissive,
and prohibited subjects when a proposal arrives.
• Build the record before an adverse action, route a contested case to the correct forum, and conduct an
interactive accommodation process that produces a better answer whichever way it goes.
The material spans the full employment relationship: system values and institutions; merit standards and
prohibited practices; political control and career administration; workforce planning; classification;
recruitment and assessment; selection, preference, and onboarding; pay; benefits and retirement;
performance management; training and career systems; motivation and retention; labor relations; discipline
and appeals; equal employment and accessibility; and managing the personnel function itself. Two
appendices supply a method for working the cases and a diagnostic instrument an office can apply to its own
workforce, supported by a glossary and index.

It is written for practitioners, supervisors, analysts, and students in federal, state, county, municipal, school
district, and nonprofit settings — readers who need to act, not only to understand.
Put it on the desk where the decisions get made, and start with the chapter you need this week.

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