Articoli correlati a The Automotive BDC Playbook: A Practical Guide to Better...
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The Automotive BDC Playbook shows dealership leaders and BDC managers how to build that system from the ground up. Drawing on practical lessons around appointment setting, customer communication, CRM workflows, coaching, KPIs, and continuous improvement, this book turns the BDC into a real growth engine.
Inside this book, readers will learn how to:
Build an appointment process that increases trust, improves show rates, and supports sales growth.
Handle leads with more speed, structure, and relevance.
Train teams to communicate clearly, manage objections, and create stronger customer experiences.
Use CRM systems, automation, dashboards, and data without making the process harder than it needs to be.
Coach teams through practical scorecards, reviews, and continuous improvement methods.
Prepare for the future of automotive retail, including AI, predictive analytics, digital retail, and omnichannel customer expectations.
Whether the goal is higher appointment quality, better operational consistency, or a more modern leadership approach, this book provides a practical framework that can be applied immediately inside the dealership.
Le informazioni nella sezione "Riassunto" possono far riferimento a edizioni diverse di questo titolo.
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The Automotive BDC Playbook: A Practical Guide to Better Appointments and Dealer Growth
Print on DemandDa: California Books, Miami, FL, U.S.A.
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Condizione: New. Print on Demand. Codice articolo I-9798199291606
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The Automotive BDC Playbook (Paperback)
Print on DemandDa: Grand Eagle Retail, Bensenville, IL, U.S.A.
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Paperback. Condizione: new. Paperback. The Automotive BDC Playbook shows dealership leaders and BDC managers how to build that system from the ground up. Drawing on practical lessons around appointment setting, customer communication, CRM workflows, coaching, KPIs, and continuous improvement, this book turns the BDC into a real growth engine.Inside this book, readers will learn how to: Build an appointment process that increases trust, improves show rates, and supports sales growth.Handle leads with more speed, structure, and relevance.Train teams to communicate clearly, manage objections, and create stronger customer experiences.Use CRM systems, automation, dashboards, and data without making the process harder than it needs to be.Coach teams through practical scorecards, reviews, and continuous improvement methods.Prepare for the future of automotive retail, including AI, predictive analytics, digital retail, and omnichannel customer expectations.Whether the goal is higher appointment quality, better operational consistency, or a more modern leadership approach, this book provides a practical framework that can be applied immediately inside the dealership. This item is printed on demand. Shipping may be from multiple locations in the US or from the UK, depending on stock availability. Codice articolo 9798199291606
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EUR 28,77
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The Automotive BDC Playbook (Paperback)
Print on DemandDa: CitiRetail, Stevenage, Regno Unito
Valutazione del venditore 5 su 5 stelle
Paperback. Condizione: new. Paperback. The Automotive BDC Playbook shows dealership leaders and BDC managers how to build that system from the ground up. Drawing on practical lessons around appointment setting, customer communication, CRM workflows, coaching, KPIs, and continuous improvement, this book turns the BDC into a real growth engine.Inside this book, readers will learn how to: Build an appointment process that increases trust, improves show rates, and supports sales growth.Handle leads with more speed, structure, and relevance.Train teams to communicate clearly, manage objections, and create stronger customer experiences.Use CRM systems, automation, dashboards, and data without making the process harder than it needs to be.Coach teams through practical scorecards, reviews, and continuous improvement methods.Prepare for the future of automotive retail, including AI, predictive analytics, digital retail, and omnichannel customer expectations.Whether the goal is higher appointment quality, better operational consistency, or a more modern leadership approach, this book provides a practical framework that can be applied immediately inside the dealership. This item is printed on demand. Shipping may be from our UK warehouse or from our Australian or US warehouses, depending on stock availability. Codice articolo 9798199291606
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EUR 30,47
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The Automotive BDC Playbook : A Practical Guide to Better Appointments and Dealer Growth
Da: AHA-BUCH GmbH, Einbeck, Germania
Valutazione del venditore 5 su 5 stelle
Taschenbuch. Condizione: Neu. Neuware - The Automotive BDC Playbook shows dealership leaders and BDC managers how to build that system from the ground up. Drawing on practical lessons around appointment setting, customer communication, CRM workflows, coaching, KPIs, and continuous improvement, this book turns the BDC into a real growth engine.Inside this book, readers will learn how to: - Build an appointment process that increases trust, improves show rates, and supports sales growth.- Handle leads with more speed, structure, and relevance.- Train teams to communicate clearly, manage objections, and create stronger customer experiences.- Use CRM systems, automation, dashboards, and data without making the process harder than it needs to be.- Coach teams through practical scorecards, reviews, and continuous improvement methods.- Prepare for the future of automotive retail, including AI, predictive analytics, digital retail, and omnichannel customer expectations.Whether the goal is higher appointment quality, better operational consistency, or a more modern leadership approach, this book provides a practical framework that can be applied immediately inside the dealership. Codice articolo 9798199291606
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EUR 42,53
Spedizione EUR 35,00
Spedito da Germania a U.S.A.
Spedito da Germania a U.S.A.
Quantità: 2 disponibili