Growth does not break organizations. Unseen structural strain does.
Revenue rises. Bookings accelerate. Complexity expands.
Then the pressure builds.
Escalations multiply. Cycle times widen. Executive attention turns reactive. High performers absorb more than they should, and eventually, more than they can.
Most leaders treat this as an execution problem.
It rarely is.
In The Scaling Operating System, banking technology executive Scott C. Harvey presents a structural model for understanding why organizations fracture under load and how operating leaders can restore stability before volatility compounds.
This book gives you a disciplined framework for:
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