MASTERING CUSTOMER FEEDBACK: 10 tips to boost response rate: 2 - Brossura

Libro 2 di 3: Mastering Customer Service in Tech Support

Tovar MBA, Noe

 
9798861844741: MASTERING CUSTOMER FEEDBACK: 10 tips to boost response rate: 2
Brossura
ISBN 13: 9798861844741
Casa editrice: Independently published, 2023

Sinossi

100 Page Pocket Guide
paper back

Customer satisfaction surveys are a valuable toolfor me to maintain the quality of my service andgather valuable feedback. As they say, "If I don'tappreciate my customers, someone else will."However, in today's landscape, where manycompanies are constantly bombarding customerswith CSAT surveys, it's clear that survey fatigue hasbecome a real issue. Increasing response rates hasnow become a significant challenge for myorganization. After all, what's the use of sending outsurveys if people aren't willing to respond to them?In this book, I will explore the importance ofcontinuous improvement over time, which ultimatelyleads to more and higher-quality customerfeedback.

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Editore
Independently published
Data di pubblicazione
2023
Lingua
Inglese
ISBN 13 
9798861844741
Rilegatura
Copertina flessibile
Numero di pagine
103
Contatto del produttore
Manufactured by Amazon on behalf of the author
https://www.amazon.it/hz/contact-us

c/o Amazon Media EU S.à.r.l., 38 Avenue John F. Kennedy
Luxembourg
L-1855
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