Your B.R.A.N.D. Unleashed: 9 Proven Strategies That Build Trust and Maintain Lasting Client Loyalty - Brossura

Shorr, Lisa A.

Brossura

ISBN 13: 9798989949700

Casa editrice: Pisa Publishing, 2024

Riassunto

LOOK NO FURTHER....

YOU'RE HOLDING THE DEFINITIVE GUIDE TO GETTING AND KEEPING CLIENTS FOR LIFE!

Imagine the revenue from one client over 12 months. Now, imagine losing that client due to a poor customer service experience. How costly is losing that client to your business?

In business, mastering your technical skills isn't enough; clients expect it. What sets you apart is making clients feel like VIPs.

Business Coach and Image Expert Lisa Shorr draws on over 25 years of business ownership and shares her B.R.A.N.D. Method, designed to exponentially transform her once struggling IT business, help countless other businesses, and now, yours too!

Implement Lisa's B.R.A.N.D. Method and discover how to:

• Deliver an elite customer experience: Use branded scripting and processes to ensure every team member provides top-notch service.
• Increase referrals: Shift your team's focus from just completing tasks to generating client satisfaction, leading to more referrals.
• Turn tech-minded teams into trusted advisors: Accelerate revenue growth by turning your teams into trusted advisors who make the sale without having to sell.
• Navigate difficult conversations: Handle tough discussions with the client's perspective in mind to retain and grow contracts.
• Prioritize every qualified lead: Ensure every potential client feels valued, driving revenue growth.

If you're a small business owner, team leader, or solopreneur, yearning to set yourself apart from the competition, Your B.R.A.N.D. Unleashed offers real-world stories, team activities, scripts, and repeatable programs that create an unmatched client experience and unlimited success.

Su questo libro

Informazioni sull?autore

Lisa Shorr is the leading expert in unleashing your brand to multiply your sales. She is a Certified Image Consultant and Personal Branding Specialist who specializes in elevating the client experience for professional service companies with an immediate impact on their bottom line. As the visionary owner of Shorr Success and co-owner of Secure Future Tech Solutions, Lisa embodies innovation and excellence. Her remarkable achievements include serving as Sales Manager at Houghton Mifflin and authoring the acclaimed book, "Your B.R.A.N.D. Unleashed."Lisa's expertise extends beyond words. Certified in AdvancedImage Consulting and Corporate Consultancy, she has developed the transformative "Shorr-to-Shine System." This powerful methodology empowers companies to exponentially increase their profits by unlocking effective systems for client communication. A sought-after speaker, Lisa graces professional stages, podcasts, and webinars worldwide. Her articles have appeared in prestigious publications such as PC World, ChannelPro Magazine, MSP Success, and ProvidenceBusiness News, to name a few. Lisa's focus on the "human side of building a business" sets her apart, and her proven B.R.A.N.D. Method creates brand integrity and loyalty that resonates with clients and audiences alike. She lives in Rhode Island with her husband, Eric, and two daughters.

Dettagli dell'edizione

• Editore: Pisa Publishing
• Data di pubblicazione: 2024
• Lingua: Inglese
• ISBN 13: 9798989949700
• Rilegatura: Copertina flessibile
• Numero di pagine: 196
• Contatto del produttore: Manufactured by Amazon on behalf of the author; https://www.amazon.it/hz/contact-us; ; c/o Amazon Media EU S.à.r.l., 38 Avenue John F. Kennedy; Luxembourg; L-1855; Lussemburgo