Articoli correlati a Responsonomics: Assessing the Value of IT Incident...

Responsonomics: Assessing the Value of IT Incident Management - Brossura

Schnepp, Rob; Vidal, Ron

 
9798993565408: Responsonomics: Assessing the Value of IT Incident Management

Sinossi

Every organization faces incidents. Outages, slowdowns, and unexpected failures are inevitable. But how those incidents are understood, managed, and measured determines whether they become temporary disruptions or lasting economic threats. Responsonomics introduces a groundbreaking framework that redefines incident response through the lens of economics. Instead of treating outages as isolated technical events, this book reveals them as predictable economic occurrences—with costs, opportunity losses, and trust implications that can be measured, modeled, and managed.

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