Automotive Service Management. Questo articolo non è disponibile.
Lingua: inglese
Editore: Pearson, 2025
- Brossura
- Nuovo
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Venditore AbeBooks dal 22 febbraio 2022
Condizione: Nuovo
EUR 190,35
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Codice articolo SNTA-2678
- Titolo
- Automotive Service Management
- Autore
- Rezin, Andrew
- Editore
- Pearson
- Anno di pubblicazione
- 2025
- Condizione
- New
- Rilegatura
- Brossura
- Lingua
- inglese
- ISBN 10
- 0135434130
- ISBN 13
- 9780135434130
- Edizione
- quarta edizione
Automotive Service Management is the most comprehensive text available covering the many skills needed to manage in the automotive service industry, whether for car dealerships, repair and maintenance shops, or parts and accessories retailers.
Full of real examples, the content builds from basic knowledge and organizational skills to advanced leadership, planning and employee management. A sample ASE C1 Service Consultant test, with sample questions and test-taking tips, will help you prepare for this certification exam.
The 4th Edition is full of new content, including a chapter on employee development, at-home activities and service consultant insights. End-of-chapter review questions have doubled in number since the last edition, and most graphics were replaced or updated to keep the content fresh.
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