Automotive Service Management
Rezin, Andrew
ISBN 10: 0135434130 ISBN 13: 9780135434130
Editore: Pearson (edition 4), 2025
Usato
Paperback
Da
BooksRun, Philadelphia, PA, U.S.A.
Valutazione del venditore 5 su 5 stelle
Venditore AbeBooks dal 2 febbraio 2016
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Descrizione:
It's a well-cared-for item that has seen limited use. The item may show minor signs of wear. All the text is legible, with all pages included. It may have slight markings and/or highlighting. Codice articolo 0135434130-8-1
Riassunto:
Automotive Service Management is the most comprehensive text available covering the many skills needed to manage in the automotive service industry, whether for car dealerships, repair and maintenance shops, or parts and accessories retailers.
Full of real examples, the content builds from basic knowledge and organizational skills to advanced leadership, planning and employee management. A sample ASE C1 Service Consultant test, with sample questions and test-taking tips, will help you prepare for this certification exam.
The 4th Edition is full of new content, including a chapter on employee development, at-home activities and service consultant insights. End-of-chapter review questions have doubled in number since the last edition, and most graphics were replaced or updated to keep the content fresh.
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Dati bibliografici
Titolo: Automotive Service Management
Casa editrice: Pearson (edition 4)
Data di pubblicazione: 2025
Legatura: Paperback
Condizione: Very Good
Edizione: 4.