The Basics of Process Mapping

Robert Damelio

ISBN 10: 0527763160 / ISBN 13: 9780527763169

Editore: Productivity Press 23/07/1996, 1996

This book is in very good condition and will be shipped within 24 hours of ordering. The cover may have some limited signs of wear but the pages are clean, intact and the spine remains undamaged. This book has clearly been well maintained and looked after thus far. Money back guarantee if you are not satisfied. See all our books here, order more than 1 book and get discounted shipping. . Codice articolo 7719-9780527763169

Riassunto:

Practical and easy to read, this book contains a case study of both levels of process mapping and guidelines for when to use each type. It details the importance of process mapping in examining a work flow and customer-supplier relationships as the foundation for appropriate improvements. The author provides step-by-step instructions for creating and interpreting a relationship process map and a cross-functional process map, and reviews the commonly used flowchart. Highlighting the relationship of process mapping to flowcharting, he delineates the differences between a cross-functional process map, a relationship map, and a flowchart, providing detailed examples of why and how each is used in specific situations.

Contenuti: Introduction
Chapter 1: Why Map a Process?
Chapter 2: Flowcharting
Chapter 3: Process Mapping
Chapter 4: Relationship Maps
Chapter 5: Cross-Functional Process Maps
Chapter 6: Analyzing a Process
Further Reading

Dati bibliografici

Titolo: The Basics of Process Mapping
Casa editrice: Productivity Press 23/07/1996
Data di pubblicazione: 1996
Legatura: Brossura
Condizione: Very Good