Behavioral Public Performance (Paperback)

Lingua: inglese

Editore: Cambridge University Press, Cambridge, 2020

1108708072 / 9781108708074

Serie: Libro 4 di 26 - Elements in Public and Nonprofit Administration

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Venditore AbeBooks dal 29 giugno 2022

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Paperback. A revolution in the measurement and reporting of government performance through the use of published metrics, rankings and reports has swept the globe at all levels of government. Performance metrics now inform important decisions by politicians, public managers and citizens. However, this performance movement has neglected a second revolution in behavioral science that has revealed cognitive limitations and biases in people's identification, perception, understanding and use of information. This Element introduces a new approach - behavioral public performance - that connects these two revolutions. Drawing especially on evidence from experiments, this approach examines the influence of characteristics of numbers, subtle framing of information, choice of benchmarks or comparisons, human motivation and information sources. These factors combine with the characteristics of information users and the political context to shape perceptions, judgment and decisions. Behavioral public performance suggests lessons to improve design and use of performance metrics in public management and democratic accountability. This Element introduces a new approach in the measurement and reporting of government performance - behavioral public performance. Drawing especially on evidence from experiments, this approach examines the influence of characteristics of numbers, subtle framing of information, choice of benchmarks or comparisons, and information sources. This item is printed on demand. Shipping may be from our UK warehouse or from our Australian or US warehouses, depending on stock availability.…

Codice articolo 9781108708074

Titolo
Behavioral Public Performance (Paperback)
Autore
Oliver James
Editore
Cambridge University Press, Cambridge
Anno di pubblicazione
2020
Condizione
new
Rilegatura
Paperback
Lingua
inglese
ISBN 10
1108708072
ISBN 13
9781108708074
Serie
Libro 4 di 26: Elements in Public and Nonprofit Administration

CitiRetail

Stevenage, Regno Unito

Venditore con 5 stelle

Venditore AbeBooks dal 29 giugno 2022

Tariffe di spedizione da Regno Unito a U.S.A.

ArticoloDa 7 a 14 giorni lavorativiDa 7 a 60 giorni lavorativi
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