Beyond the Balanced Scorecard

Brown, Mark Graham

ISBN 10: 1563273462 / ISBN 13: 9781563273469

Editore: Productivity Press, 2007

New Book. Delivered from our UK warehouse in 4 to 14 business days. THIS BOOK IS PRINTED ON DEMAND. Established seller since 2000. Codice articolo IG-9781563273469

Riassunto:

Improve the "Health" of Your Organization by Using the Right Metrics!

The vast majority of companies use some form of balanced scorecard to measure performance measu, yet recent research suggests that most scorecards are based on singular, unsophisticated measurements, providing flawed data on the state of the organization.

Beyond the Balanced Scorecard: Improving Business Intelligence with Analytics, by Mark Graham Brown, provides managers with the right metrics for evaluating important aspects of performance that are not accurately tracked by most companies and government organizations.

Leaders will learn how to objectively measure:

Relationships with Customers

Employee Satisfaction

External Business Environment

Supplier/Vendor performance

Strategy and Financials

This book will show you how to construct a performance index, as well as provide you with example metrics of various aspects of performance that are difficult to measure.

Informazioni sull'autore: Mark Graham Brown

Dati bibliografici

Titolo: Beyond the Balanced Scorecard
Casa editrice: Productivity Press
Data di pubblicazione: 2007
Legatura: HRD
Condizione: New