The second industrial revolution has arrived. The principles, by which work has been organized for more than 200 years, are giving way to a new and different set of ideas. Fuelled by the advances of modern information technology this contemporary revolution is being driven by customer demands within a global economy. Companies, whether large or small, that reeingineer find themselves arriving at common conclusions about the nature of work for the future. As strategies are rethought it emerges that a new kind of management is required, jobs will become fewer and more complex, and even the language of business needs revising. This book tackles the important question - where is reengineering taking us? What will happen to the nature of jobs, the role of the manager, and what are the skills and talents required?
Michael Hammer is widely known as the originator and leading advocate of the concept of business reengineering. His previous books, ‘Reegineering the Corporation’, which he wrote with James Champy, and ‘The Reengineering Revolution’ were both international bestsellers. A former professor at MIT, Dr Hammer is currently president of Hammer and Company.