Built to Serve: How to Drive the Bottom Line with People-First Practices

Lingua: inglese

Editore: McGraw-Hill Education - Europe, US, 2007

0071497927 / 9780071497923

Da: Rarewaves USA, HEBRON, KY, U.S.A.Rarewaves USA

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Venditore AbeBooks dal 10 giugno 2025

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In Built to Serve, Dan Sanders, CEO of the award-winning, service-oriented United Supermarkets, makes this bold claim: the prevailing business culture is broken and a radical transformation is required-a paradigm shift that reshapes our understanding of the true purpose of work.Leaders have a choice-continue to chase a broken price-profit model and suffer the consequences or build a culture committed to servanthood and discover the fulfillment evident when people see their work as a ministry. The choice leaders make will not only determine economic success and failure but also will determine their organization's long term impact on humanity.The time is now. Sanders reveals how your people can adopt United's mission of "Ultimate Service, Superior Performance, Positive Impact." He distills valuable lessons from nine decades of a people-centered culture that consistently delivers outstanding customer service and reveals how you can develop a fully engaged, productive workforce.Treat your customers like partnersCreate a people-centered culture in a numbers-focused worldCommunicate your organization's visionFocus on strengths, not weaknessesTie performance to the success of your mission Reduce your employee turnoverBuild communities connected by an emotional bondEnsure sustainability and growth-with an eye on the principles that allowed your success in the first placeWhen you're built to serve, employees come to work because they want to, not just because they have to. Built to Serve is your hands-on guide to seeking this higher purpose.…

Codice articolo LU-9780071497923

Titolo
Built to Serve: How to Drive the Bottom Line with People-First Practices
Autore
Stephen Covey, Ken Blanchard, Dan Sanders
Editore
McGraw-Hill Education - Europe, US
Anno di pubblicazione
2007
Condizione
New
Rilegatura
Hardback
Lingua
inglese
ISBN 10
0071497927
ISBN 13
9780071497923
Peso dell'articolo
399 grammi

Rarewaves USA

HEBRON, KY, U.S.A.

Venditore con 5 stelle

Venditore AbeBooks dal 10 giugno 2025

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ArticoloDa 5 a 8 giorni lavorativiDa 5 a 8 giorni lavorativi
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