Improving the effectiveness of your IT through better alignment with the business is a precursor to increasing profitability. This practical, introductory guide provides the tools to achieve this. It teaches strategy analysis and how to model business systems and processes and covers other topics including business case development, change management, and engineering/information resource management. The book also supports the ISEB qualifications in Business Analysis.

Recensione:

A wide-ranging text, which challenges those who already believe that currently IT systems are often inefficient and do not meet the organisaton's needs. Although an introductory book it is both practical and readable even for the experienced practitioner. --Kybernetes, volume 35 issue 9, 2007

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