Business Model Transformation

A large opportunity exists for Australian organisations to use new and powerful technologies (Artificial intelligence [AI] and Cloud technologies) to transform their businesses to keep pace with or ahead of the leading edge of competitiveness.

This book showcases inspirational Australian case studies in order to inspire Australian (and non-Australian) organisations to undertake the challenge. This book synthesises the key learnings and contrasts those with the conventional wisdom on this topic. The book also defines what AI- and Cloud-based business transformations are and what they can do for businesses. Furthermore, it explains why it is imperative that businesses should address the business opportunities of these technological advancements, without going into the technical details any more than the ‘literacy’ that is necessary for business leaders. Finally, it also includes international best practice case studies beyond the usual suspects.

This book provides guidance and motivation for business executives, managers and students interested in innovating and transforming their businesses through the use of the two critical new technologies.

Danny Samson (BE Hons, PhD) has been Professor of Management at the University of Melbourne for over three decades, teaching and researching in decision sciences and operations/supply chain management. He has published over a dozen books and 150 research papers. He started his career as a chemical engineer in the petrochemical sector, from which he has strong interests in manufacturing, technology development and innovation management. He has worked extensively in five continents as a board member, adviser to senior executives, executive educator and consultant in a variety of industries including banking and insurance, automotive, oil and gas, building, engineering, and health/hospitals, as well as providing high level advice to governments. His most recent publications have been in the areas of strategic leadership, innovation and entrepreneurship, and implementing strategic change.

Alon Ellis (BE Elec., BSc Comp. Sci) is a Senior Partner in Deloitte’s Strategy Consulting business (Monitor Deloitte) and primarily focusses on up-front enterprise strategy design, as organisations look to transform themselves. He began his career in a start-up, focussed on bringing analytical advancements in price optimisation and lifetime value modelling to the insurance industry. He has since transitioned to a variety of other areas of management consulting including innovation and operations, and has worked in transformation and line roles in industry. He has also gained experience across a range of additional industries including banking, telecommunications, logistics and transport, and worked extensively in the US, the UK and Australia.

Stuart Black (BSEE, BA (Economics), MBA) is an Enterprise Fellow at the University of Melbourne. Stuart is also finalising his PhD at the University of Melbourne. Stuart’s research interest is in business model disruption and data, with a particular focus on governance and application of the secondary use of data. Prior to returning to academia, Stuart spent 30 years in professional services (Andersen Consulting, A.T. Kearney and Deloitte) and industry, retiring as a Senior Partner of Deloitte Australia. Over that time, Stuart worked with clients across Asia, Australasia, Europe and North America, on strategy, operations and strategic IT issues for clients in industries such as automotive, financial services, oil and gas, and telecommunications.