The Buzz: 50 Little Things that Make a Big Difference to World Class Customer Service

Freemantle, David

ISBN 10: 1857883470 / ISBN 13: 9781857883473

Editore: Nicholas Brealey Publishing, 2004

Item in very good condition! Textbooks may not include supplemental items i.e. CDs, access codes etc. Codice articolo 00099772168

Riassunto:

This book contains 50 tips and techniques to create a Buzz that delivers world-class customer service. In his punchy, accessible guide, well-known author David Freemantle offers simple, helpful advice on forming strong bonds with your clients.

Informazioni sugli autori:

David Freemantle is the founder of Superboss Ltd (www.superboss.co.uk). He is a pioneering author, whose many books include What Customers Like About You (also from Nicholas Brealey Publishing), and is a well-known speaker, respected across the world for his seminars on leadership, people management and customer service.

David Freemantle is the founder of Superboss Ltd (www.superboss.co.uk). He is a pioneering author, whose many books include What Customers Like About You (also from Nicholas Brealey Publishing), and is a well-known speaker, respected across the world for his seminars on leadership, people management and customer service.

Dati bibliografici

Titolo: The Buzz: 50 Little Things that Make a Big ...
Casa editrice: Nicholas Brealey Publishing
Data di pubblicazione: 2004
Legatura: Brossura
Condizione: Very Good