Change Manager

Tracey Torble

ISBN 10: 1780174640 / ISBN 13: 9781780174648

Editore: BCS Learning and Development Limited, GB, 2019

Change management is about the control of all changes that have an effect on the IT services and hence, the business of an organisation. This practical book describes the change manager role in depth including purpose, typical responsibilities and required skills. Change management methods, techniques, useful tools and relevant standards and frameworks are also covered, and career progression opportunities are discussed. Codice articolo LU-9781780174648

Riassunto:

Change management is about the control of all changes that have an effect on the IT services and hence, the business of an organisation. This practical book describes the change manager role in depth including purpose, typical responsibilities and required skills. Change management methods, techniques, useful tools and relevant standards and frameworks are also covered, and career progression opportunities are discussed.

Informazioni sull'autore: Tracey Torble is a freelance IT service management consultant and learning designer. She has worked in a variety of organisations in the public and private sectors helping service desk, support and other staff to embrace good practice, including change management. Tracey is a member of the T level panel for Digital Support and Services.

Dati bibliografici

Titolo: Change Manager
Casa editrice: BCS Learning and Development Limited, GB
Data di pubblicazione: 2019
Legatura: Paperback
Condizione: New