Check-in Check-Out: Managing Hotel Operations (9th Edition)

Vallen, Jerome J.,Vallen, Gary K.

ISBN 10: 0132706717 / ISBN 13: 9780132706711

Editore: Pearson, 2012

Contains water or spine damage. May contain highlighting/underlining/notes/etc. May have used stickers on cover. Overall, still a fine copy for classroom use! Access codes and supplements are not guaranteed to be included with used books. Ships same or next day. Expedited shipping: 3-5 business days, Standard shipping: 4-14 business days. Codice articolo mon0000178670

Riassunto:

Now in its Ninth Edition, Check-in Check-Out remains the leading guide to managing profitable hotel operations. Extensively revised to reflect the industry’s rapid change, it presents rich detail about best practices and future directions, while offering the widest coverage of any book in the field. Students gain an intuitive understanding based on the flow of the guest’s experience: through reservation, arrival, registration, service purchasing, departure, billing, and recordkeeping. The entire rooms division is covered thoroughly, and linked to other hospitality functions, related industries, and the broader economy. Extensive new coverage includes: increased internationalization; green operations; new financing sources; boutique and urban collections; new reservations strategies; and much more. This edition has been streamlined to help students learn more in less time, and contains 150+ exhibits to promote visual learning.

Dati bibliografici

Titolo: Check-in Check-Out: Managing Hotel ...
Casa editrice: Pearson
Data di pubblicazione: 2012
Legatura: Hardcover
Condizione: Acceptable