Veteran mediator Barbara Gray presents an innovative approach to successfully mediating multi-party disputes. A superb resource for managers, public officials and others working to solve complex problems such as labor disputes, disposal of toxic wastes, racial integration, and the use of biotechnology.

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Presents an innovative approach for helping managers, public officials, community leaders, and others work on solving such complex problems as labor disputes, disposal of toxic wastes, achieving racial integration, and the use of biotechnology.

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