Contemporary IT Service Delivery in Enterprise: Handbook for Service Delivery Manager

Gattu, Jagadeshwar

ISBN 10: 057846618X / ISBN 13: 9780578466187

Editore: Service Integration, 2019

Most items will be dispatched the same or the next working day. An apparently unread copy in perfect condition. Dust cover is intact with no nicks or tears. Spine has no signs of creasing. Pages are clean and not marred by notes or folds of any kind. Codice articolo wbs4087694169

Riassunto:

With radical change in the technology landscape in every enterprise, the inherent IT services embedded in anything and everything that happens in the business, a rapid shift is required to manage and deliver IT services. While legacy systems continue to function and need to be managed by traditional methods, a forward thinking approach is required to manage delivery of services for emerging technologies. This handbook is targeted at service delivery managers in the “service provider” organization but would also be very useful to internal service managers, provided they think of enterprise IT service consumers as customers. It would also greatly benefit IT generalists who may not be directly managing the delivery of services but contributing to or want to understand the subject.

Dati bibliografici

Titolo: Contemporary IT Service Delivery in ...
Casa editrice: Service Integration
Data di pubblicazione: 2019
Legatura: Brossura
Condizione: Like New