Continual Service Improvement Itil, Version 3. Questo articolo non è disponibile.
Lingua: inglese
Editore: The Stationery Office/Tso, 2007
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Codice articolo S_429710474
- Titolo
- Continual Service Improvement Itil, Version 3
- Autore
- George Spalding
- Editore
- The Stationery Office/Tso
- Anno di pubblicazione
- 2007
- Condizione
- Acceptable
- Rilegatura
- paperback
- Lingua
- inglese
- ISBN 10
- 0113310498
- ISBN 13
- 9780113310494
ITIL Version 3's (V3) service lifecycle-based practice incorporates the best of V1 and V2 and tests current best practice for ITSM. Alongside the delivery of consistent, repeatable process activities as part of service quality, ITIL has always emphasised the importance of continual improvements. Focusing on the process elements involved in identifying and introducing service management improvements, this publication also deals with issues surrounding service retirement.
"Riassunto" può appartenere a un’altra edizione di questo titolo.
Dalla quarta di copertina
ITIL Version 3's (V3) service lifecycle-based practice incorporates the best of V1 and V2 and tests current best practice for ITSM. Alongside the delivery of consistent, repeatable process activities as part of service quality, ITIL has always emphasised the importance of continual improvements. Focusing on the process elements involved in identifying and introducing service management improvements, this publication also deals with issues surrounding service retirement.
"Descrizione articolo" può appartenere a un’altra edizione di questo titolo.
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