This concise text, for an undergraduate Public Administration course, seeks to introduce and interest students in the dynamics of the public sector with a down-to-earth style and a focus to the scope of material and literature explored.
Chapter One: The Administrative Craft
The Heart of the Matter
First Encounters of the Bureaucratic Kind Art, Science, or Craft?
Partisan Politics, Policy Politics, and System Politics Legalism
The Craft and the American Political System
Behaviors, Institutions, Processes and Policices
Chapter 2: The Ecology of the Administrative Craft
Our Organized Society
Equality and Efficiency
The Synergistic Environment
Ebbs and Flows of Government Expansions, Constraints, and Prospects
The Growth of Public Bureaucracy
Comparing Public and Private Administration Nuances
Interest Groups and Public Bureaucracy
Chapter 3: The Anatomy of Public Organization
The Basis of Organization
Points about Pyramids
Line and Staff
Centralization and Decentralization
The Craft and Political Culture
Chapter 4: The Physiology of Organization
Democracy in Bureaucracy
Baseline Originals in Organizational Life
Neoclassical Theories
Human Relations Theories
Chapter 5: People and Personnel
Conflicting Doctrines in American Public Administration
Procedures and Policies
Employee Recruitment
The Postrecruitment Phase
Promotion
The Challenges of Public Personnel Administration
The Changing Demographics of the Federal Workforce
Equal Opportunity and Affirmative Action
Reverse Discrimination
Declining Importance of Affirmative Action
Efforts to Remove Federal Personnel System
Performance Ratings
Position Classifications
Chapter 6: Public Sector Labor-Management Relations
Decline, Transformation, or Reformation?
Major Issues in State and Local Government Labor Relations
The Bargaining Process
When Collective Bargaining Fails
Collective Bargaining for Federal Employees
Conflicts in State Civil Service and Collective Bargaining Systems
Impacts of Labor Laws on Public Sector Labor Relations
Searching for Solutions
Future of Government Unions: Stagnation or Growth?
Chapter 7: Leadership
An Overview of Leadership
Leadership Qualities
Qualities in Question
Leadership and Charisma
Max Weber's Charisma Types and Power Centers
Charismatic Leader Behaviors
Historical Conditions Favoring Charisma
Institutionalizing the American Presidency
Ways of Enhancing the Effectiveness of Managers
Delegation
Participation
Education and Rotation
The Limits of Leadership
Chapter 8: Communication
Background on Administrative Communication
The Politics of Greeting
Formal and Informal Communication
The Advantages of Formal Communication
The Disadvantages of Formal Communication
The Information Highway
Informal Communication
Grapevines
The Other Organization
The Informal Balance Sheet
Whose Rules?
The Small Group
Up, Down, and Across
Unplugging the Upward Flow
Communicating Downward
Cross Communication
Chapter 9: Taxing, Budgeting, and Spending
Introduction to Public Budgeting
Context of American Budgeting
Traditional Budgeting
Cycles in Congressional Budgeting
Stages of the Budget Cycle
Budgets and Political Strategies
Economic Growth, Taxes, and Savings
Roots of the Deficit Problem
Capital Budgets
Expense Budgets
Budget Reforms and Techniques
Decrementalism and Cutback Budgeting
Federal Spending in the States
Changes in State Budgeting since the 1970s
Chapter 10: The Productivity Challenge: Working Smarter while Doing More with Less
Public Sector Productivity as Excellence
Efficiency and/or Effectiveness
Governments Performance Perceptions
Democracy is Messy
Government Takes a Bum Rap
Government Must Shape Up
The Country Must Shape Up
A Case for Public Bureaucracy?
Bureaucracy as Stereotype
Bureaucracy as Discriminator
Bureaucracy as Bungler
Comparative Bureaucracies
Privatization of the Public Sector
Barriers to Government Productivity Improvements
Federal Productivity Improvement Progress
Ways of Measuring Government Operations
Reinventing Governments
Enhancing Morale and Work Satisfaction
Program Evaluation and Policy Development
Management by Objectives
Policy Development
Chapter 11: Administrative Law and Control
The Impact of Administrative Growth on Democratic Ideals and Administrative Law
Traditional and Contemporary Cornerstones of American Administrative Law
What is Administrative Law?
Administrative Discretion and its Limits
Opening up the Government
The Expanding Role of Administrative Law Judges
Internal and External Administrative Controls
Internal Controls
External Controls
The Emergence of the Whistle Blower
Law and Control: How Much is Enough?
Chapter 12: Government Regulations and Regulatory Behaviors
Effective Clientele
Evolution of Administrative Regulations
Economic, Social, and Subsidiary Regulations
Economic Regulations
Social Regulations
Subsidiary Regulations
Administrative Rules and Rule-Making
Regulation and Deregulation
The Administrative Procedure Act
The Federal Register and The Code of Federal Regulations
The Stages of Rule-Making
Administrative Responsibility: Professionalism, Participation, and Publicity
Index
