Creating And Managing Experiences In Cultural Tourism: 1 (Managing Cultural Tourism: A Sustainability Approach)

A key tool in creating a destination experience is the experience economy. This is even more true for cultural tourism experiences since culture's intrinsic values are inherently linked to experiences.The book Creating and Managing Experiences in Cultural Tourism aims to provide theoretical and practical background on the experience economy applied in sustainable cultural tourism. This entails a wide range of subjects addressing cultural heritage, creative industries and contemporary culture. Theoretical approaches to experience creation are presented to offer the "rules" of designing the cultural tourism experiences. With inspirational and innovative examples, it provides an insight into the field of cultural tourism from prominent editors, authors and contributors in their respective fields.

Daniela Angelina Jelini is a research adviser at the Institute for Development and International Relations (IRMO) in Zagreb. She holds a PhD in ethnology from the University of Zagreb and her specific interests are in cultural tourism, cultural/creative industries, cultural policy, creativity, experience economy and social innovations. She also teaches cultural tourism, economy of culture, cultural heritage management and social innovations at the University of Dubrovnik, University of Zagreb, Edward Bernays First College of Communication Management in Zagreb, and at the UNESCO Chair for Cultural Heritage Management and Sustainable Development, Institute for Social and European Studies (ISES) in Köszeg, Hungary. She is the author of several scientific books Innovations in Culture and Development: The Culturinno Effect in Public Policy; ABC of Cultural Tourism; Culture in a Shop Window; Culture, Tourism, Interculturalism, a number of scientific articles and book chapters, national/international studies as well as of several national/local strategic documents, and is the Council of Europe expert for cultural tourism.

Yoel Mansfeld is a Professor in Tourism Planning and Development at the Department of Geography and Environmental Studies, University of Haifa, Israel. He holds a BA and MA (with distinction) from the University of Haifa, Israel and a PhD from the London School of Economics (LSE), University of London, UK.

His main areas of academic interest include socio-cultural impacts of tourism development; tourism safety and security, tourism and consumer behaviour; managing cultural and heritage tourism; community-based tourism; religious tourism; tourism planning and development; and sustainable tourism. Between 2005 2008 he acted as Chair of the Department and since 2001 he has been the Program Leader of the Department's MA program on Tourism Planning and Development. Yoel Mansfeld is also the founder and Head of the University of Haifa's Centre for Tourism, Pilgrimage & Recreation Research (CTPRR).

His international academic activities so far inlcude participation in more than seventy international conferences worldwide, a one-year position as a Visiting Professor in the School of Hospitality and Tourism Management, University of Central Florida - USA, a one-year position as a Visiting Academic Researcher at the Department of Tourism and Hospitality Management, University of Waikato, New Zealand and teaching and research Adjunct Professor at the Faculty of Economics, University of Bologna (Rimini Campus). In his capacity as the Head of CTPRR he has been an active member of the UNITWIN - UNESCO Network on Tourism, Culture and Development led by IREST - the Sorbonne - Paris 1. He is also one of the founding members of the advisory research network on Cultural Routes established by the Council of Europe's European Institute for Cultural Routes.

Yoel Mansfeld has published extensively in tourism, planning and geography journals and is the Series Editor of Managing Cultural Tourism: A Sustainability Approach (World Scientific); co-editor of Tourism, Crime & International Security Issues (JW & Sons); Consumer Behavior in Travel & Tourism (republished also in India and in China) (Haworth Hospitality Press); Tourism, Safety & Security: from Theory to Practice (Elsevier) and a co-author of Christian Tourism to the Holy Land: Pilgrimage during Security Crisis (Ashgate). He also serves on the editorial boards of several leading tourism academic journals.