David P. Norton es fundador de Palladium Group. Comenz� su carrera acad�mica en el Polytechnic Institute de Worcester donde se licenci� en Ingenier�a El�ctrica. Tiene tambi�n un m�ster en Investigaci�n de Operaciones del Florida Institute of Technology, un MBA de la Florida State University y un doctorado en Administraci�n de Empresas por la Harvard Business School. Son coautores de los bestsellers El Cuadro de Mando Integral (2000), Mapas estrat�gicos (2004) y Alignment (2006), todos ellos publicados por Gesti�n 2000.

Robert S. Kaplan es profesor em�rito de Desarrollo del Liderazgo en la Harvard Business School. Anteriormente pas� diecis�is a�os en la Graduate School of Industrial Administration de la Universidad Carnegie-Mellon, donde ocup� el cargo de decano de 1977 a 1983. Kaplan se licenci� en Ingenier�a El�ctrica por el MIT y tiene un doctorado en Investigaci�n de Operaciones por la Universidad de Cornell.

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ThriftBooks is a fully independent seller of used books, having sold more than 160 million used and new books since we started in 2003. Each quality used book is sorted, graded, shelved and shipped by hand by our team of dedicated employees in our seven warehouses across the US. We have the best selection of books, in the right condition and format, at everyday low prices. We also have a dedicated, US-based Customer Service team, ranked in the top three by Newsweek for Best Customer Service in 2018 and 2019, so you can shop with confidence. We support and invest in our employees, appreciate and value our customers, and truly believe in the power of the written word to educate, energize, and engage readers of all ages and interests.

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