Customer Care And Customer Satisfaction: The Case Of Banks
Mutsagondo, Samson; Mutsagondo, Samson
ISBN 10: 3846555282 ISBN 13: 9783846555286
Editore: Lap Lambert Academic Publishing, 2011
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96 pages. 8.66x5.91x0.22 inches. In Stock. Codice articolo __3846555282
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This research assesses the impact of customer care on customer satisfaction as well as the correlation between the two variables. The researcher envisages if customer satisfaction is directly a result of business organizations’ customer care effort. Banks and building society employees and customers were selected and asked to complete questionnaires and answer interview questions in trying to establish the correlation between the two as well as the strength of their relationship. The majority of the respondents strongly expressed that customer satisfaction does not just happen, but is directly related to the amount of customer care disbursed.
Informazioni sull?autore: Samson Mutsagondo has a B.A degree in History and Philosophy, a B.A. Special Honours in History (University of Zimbabwe), an I.A.C. Marketing Diploma, a P.G.D.E and M.B.A. (Midlands State University). He is currently working as a Provincial Archivist with the National Archives of Zimbabwe and based in the Midlands.
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Titolo: Customer Care And Customer Satisfaction: The...
Casa editrice: Lap Lambert Academic Publishing
Data di pubblicazione: 2011
Legatura: Paperback
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Customer Care and Customer Satisfaction
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LAP LAMBERT Academic Publishing, 2011
ISBN 10: 3846555282
ISBN 13: 9783846555286
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Condizione: New. Dieser Artikel ist ein Print on Demand Artikel und wird nach Ihrer Bestellung fuer Sie gedruckt. Autor/Autorin: Mutsagondo SamsonSamson Mutsagondo has a B.A degree in History and Philosophy, a B.A. Special Honours in History (University of Zimbabwe), an I.A.C. Marketing Diploma, a P.G.D.E and M.B.A. (Midlands State University). He is currently. Codice articolo 5498769
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Customer Care and Customer Satisfaction | The Case of Banks
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LAP LAMBERT Academic Publishing, 2011
ISBN 10: 3846555282
ISBN 13: 9783846555286
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Taschenbuch. Condizione: Neu. Customer Care and Customer Satisfaction | The Case of Banks | Samson Mutsagondo | Taschenbuch | 96 S. | Englisch | 2011 | LAP LAMBERT Academic Publishing | EAN 9783846555286 | Verantwortliche Person für die EU: BoD - Books on Demand, In de Tarpen 42, 22848 Norderstedt, info[at]bod[dot]de | Anbieter: preigu. Codice articolo 106721392
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Customer Care and Customer Satisfaction
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LAP LAMBERT Academic Publishing Nov 2011, 2011
ISBN 10: 3846555282
ISBN 13: 9783846555286
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Taschenbuch. Condizione: Neu. This item is printed on demand - Print on Demand Titel. Neuware -This research assesses the impact of customer care on customer satisfaction as well as the correlation between the two variables. The researcher envisages if customer satisfaction is directly a result of business organizations' customer care effort. Banks and building society employees and customers were selected and asked to complete questionnaires and answer interview questions in trying to establish the correlation between the two as well as the strength of their relationship. The majority of the respondents strongly expressed that customer satisfaction does not just happen, but is directly related to the amount of customer care disbursed.VDM Verlag, Dudweiler Landstraße 99, 66123 Saarbrücken 96 pp. Englisch. Codice articolo 9783846555286
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Customer Care and Customer Satisfaction
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LAP LAMBERT Academic Publishing Nov 2011, 2011
ISBN 10: 3846555282
ISBN 13: 9783846555286
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Taschenbuch. Condizione: Neu. This item is printed on demand - it takes 3-4 days longer - Neuware -This research assesses the impact of customer care on customer satisfaction as well as the correlation between the two variables. The researcher envisages if customer satisfaction is directly a result of business organizations customer care effort. Banks and building society employees and customers were selected and asked to complete questionnaires and answer interview questions in trying to establish the correlation between the two as well as the strength of their relationship. The majority of the respondents strongly expressed that customer satisfaction does not just happen, but is directly related to the amount of customer care disbursed. 96 pp. Englisch. Codice articolo 9783846555286
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Customer Care and Customer Satisfaction : The Case of Banks
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LAP LAMBERT Academic Publishing, 2011
ISBN 10: 3846555282
ISBN 13: 9783846555286
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Taschenbuch. Condizione: Neu. nach der Bestellung gedruckt Neuware - Printed after ordering - This research assesses the impact of customer care on customer satisfaction as well as the correlation between the two variables. The researcher envisages if customer satisfaction is directly a result of business organizations customer care effort. Banks and building society employees and customers were selected and asked to complete questionnaires and answer interview questions in trying to establish the correlation between the two as well as the strength of their relationship. The majority of the respondents strongly expressed that customer satisfaction does not just happen, but is directly related to the amount of customer care disbursed. Codice articolo 9783846555286
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Customer Care And Customer Satisfaction: The Case Of Banks
Editore:
Lap Lambert Academic Publishing, 2011
ISBN 10: 3846555282
ISBN 13: 9783846555286
Nuovo
Paperback
Da: Revaluation Books, Exeter, Regno Unito
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Paperback. Condizione: Brand New. 96 pages. 8.66x5.91x0.22 inches. In Stock. Codice articolo 3846555282
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