Cy Twombly: The Natural World

Information and service about products available for sale

We try to ensure that all information provided on the seller's page is correct, but the information is of a general nature and is not intended to cover all information relating to the products. We try to update, modify or clarify the information available, but we are under no obligation to do so.
The content may contain typographical errors, inaccuracies or omissions relating to product descriptions, prices, promotions, offers, product shipping costs, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information is inaccurate at any time without prior notice (including after you have submitted your order). We also reserve the right to withdraw any Product from sale (or any part or content thereof) at any time without notice. We shall not be liable to you or any third party for any modification, price change, suspension or discontinuance of the Service or the Product.

We strive to provide an accurate image of the products and a description of their condition, but we cannot guarantee that it is accurate. All product images and descriptions are subject to change at any time without notice. Furthermore, we do not guarantee that the quality of any product, service, information or other material purchased or obtained by you will meet your expectations.

Responses to queries

We are committed to responding to buyer enquiries, both pre- and post-purchase, within 2 working days. We also undertake to respond to emails from members of our staff within 2 working days.

Performance standards and code of conduct

Abebooks monitors seller performance to ensure customer satisfaction. It has established minimum standards for order service rates (90% or higher) and return rates (5% or lower) to ensure that buyers receive the item they ordered, in the condition described and within the specified time frame.

Abebooks provides a list of specific Code of Conduct violations that outlines the participation standards that sellers must maintain on its site.

Sellers who fail to meet Abebooks' performance standards or violate its Code of Conduct may face account suspension or permanent closure.

Se sei un consumatore puoi recedere dal contratto in conformità con quanto segue. Per Consumatore si intende qualsiasi persona fisica che agisce per scopi estranei alla propria attività commerciale, imprenditoriale, artigianale o professionale.

Informazioni sul diritto di recesso

Diritto legale di recesso

Hai il diritto di recedere dal presente contratto entro 14 giorni senza fornire alcuna motivazione.

Il periodo di recesso scade dopo 14 giorni dal giorno in cui tu o una terza parte, diversa dal vettore e da te indicata, acquisisce il possesso fisico dell'ultimo bene o dell'ultimo lotto o pezzo.

Per esercitare il diritto di recesso, compila e invia elettronicamente una dichiarazione esplicita sul nostro sito Web, alla voce “I miei acquisti” nella sezione “Mio account”. Ti comunicheremo senza indugio una conferma di ricezione di tale recesso su un supporto durevole (ad es. via e-mail).

Per rispettare il termine di recesso, è sufficiente inviare la comunicazione relativa all'esercizio del diritto di recesso prima della scadenza del periodo di recesso stesso.

Effetti del recesso

In caso di recesso dal presente contratto, ti rimborseremo tutti i pagamenti ricevuti, compresi i costi di spedizione (ad eccezione dei costi supplementari derivanti dalla tua eventuale scelta di un tipo di spedizione diverso dal tipo meno costoso di consegna standard da noi offerto).

Potremo effettuare una detrazione dal rimborso per la perdita di valore dei beni forniti, qualora tale perdita sia il risultato di una manipolazione non necessaria da parte tua.

Eseguiremo il rimborso senza indebito ritardo e non oltre 14 giorni dal giorno in cui saremo informati della tua decisione di recedere dal presente contratto.

Il rimborso sarà effettuato utilizzando lo stesso mezzo di pagamento da te usato per la transazione iniziale, salvo che tu non abbia espressamente concordato altrimenti; in ogni caso, non dovrai sostenere alcun costo quale conseguenza di tale rimborso.

Possiamo trattenere il rimborso finché non avremo ricevuto i beni oppure finché non avrai fornito la prova di averli rispediti, a seconda di quale condizione si verifichi per prima.

Dovrai rispedire i beni o consegnarli a Cita Books, Madrid, Madrid, Spain, senza indebito ritardo e, in ogni caso, entro 14 giorni dal giorno in cui ci hai comunicato la tua volontà di recedere dal presente contratto. Il termine è rispettato se rispedisci i beni prima della scadenza del periodo di 14 giorni. I costi diretti della restituzione dei beni saranno a tuo carico. Sei responsabile solo della diminuzione del valore dei beni risultante da una manipolazione diversa da quella necessaria per stabilire la natura, le caratteristiche e il funzionamento dei beni stessi.

Eccezioni al diritto di recesso

Il diritto di recesso non si applica a:

1. La fornitura di giornali, periodici o riviste ad eccezione dei contratti di abbonamento; e
2. La fornitura di contenuto digitale non fornito su un supporto materiale (ad es. su un CD o DVD), se al momento dell'invio dell'ordine hai accettato l'inizio dell'esecuzione e hai riconosciuto che non avresti potuto recedere una volta iniziata l'esecuzione.

Order processing and shipping

Cita Books processes and ships all orders within a maximum of 48 hours after receiving them (during business days) and ships orders using a method that ensures delivery of the item within the specified time frame. Cita Books is responsible for the item until it reaches the buyer and, if the book does not arrive, will offer a refund.
To ensure that a shipment reaches its destination, all orders are sent by registered post.
When a product is returned by the buyer, they must send it by registered post. This is the only way we can ensure that we receive the returned order.
Cita Books only ships items weighing up to 2 kg. When the shipment exceeds 2 kg, the prices and shipping conditions change. In this case, Cita Books will contact the buyer to agree on a shipping method that suits both parties.

According to Abebooks' policies, sellers must process all orders, regardless of their origin. Cita Books only sells and ships orders to the following EU countries:
Germany, Austria, Belgium, Denmark, France, Gibraltar, Greece, Guernsey, Ireland, Italy, Liechtenstein, Luxembourg, Norway, Netherlands, Portugal, United Kingdom, Sweden and Switzerland.
*Shipments to the United Kingdom, Switzerland, Norway and Liechtenstein may incur customs charges that are unknown to Cita Books and for which it is not responsible.

Returns

Cita Books accepts all returns, regardless of the reason given by the buyer, on condition that the item is returned by registered post.

Under the laws of certain European jurisdictions, sellers must accept all returns of any order placed in any of our European stores, regardless of the reason.

All returns must be processed through the Abebooks online system and all refunds must be issued through the same payment method that the buyer originally used for the order.

We reserve the right to refuse the Service to anyone for any reason at any time. We also reserve the right to limit the sales of our Products or Services to any person, jurisdiction or country. We reserve the right to refuse any order you place with us. We may, at our sole discretion, limit or cancel quantities purchased per person or per order. These restrictions may include orders placed by or under the same customer identity, the same credit card and/or orders that use the same billing and/or shipping address. In the event that we modify or cancel an order, we may attempt to notify you by contacting the email and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to have been placed by dealers, resellers or distributors.
We do not collect personal information from anyone under the age of 18 through the Site. If you are under 18, do not provide any personal information and do not access the Site; you may only use our Site with the involvement of a parent or guardian.
We reserve the right to update, modify or replace any part of these Terms and Conditions by posting updates and/or modifications on our Site. It is your responsibility to check this page periodically for changes and updates. Your continued use of or access to the Site following the posting of any changes constitutes acceptance of those changes.
The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms and Conditions.

Applicable law
These Terms and any separate agreement whereby we provide Services to you shall be governed by and construed in accordance with two laws:
LSSICE: The Law on Information Society Services and Electronic Commerce, which aims to protect the rights of consumers and users of products and services over the Internet.
LOPDGDD (Spain) GDPR (EU): The Organic Law on the Protection of Personal Data and Guarantee of Digital Rights, which protects the user's privacy.
You agree not to violate any law in your jurisdiction in your use of the Service. Failure to comply with or violation of any of the Terms will result in the immediate termination of your Services.

Information provided on this Site
We try to ensure that all information contained on the Site (and provided to you as part of any Service or Product) is correct, but the information is general in nature and is not intended to cover all information relating to the topics mentioned on the Site and, therefore, we accept no responsibility for any errors or omissions and exclude all liability for any action you may take or loss or injury you may suffer (directly or indirectly, including loss of salary, earnings, opportunity or time, pain and suffering, any indirect, consequential or special loss, whatever the cause) as a result of relying on any information on this Site.
We assume no obligation to update, modify or clarify information on the Service or any related website, including, but not limited to, pricing information, except as required by law. No specified update or renewal date applied on the Service or on any related website should be taken as an indication that all information on the Service or on any related website has been modified or updated. We are not responsible for the accuracy and timeliness of the information available on this Site.
We are not responsible for the accuracy, reliability, completeness or timeliness of the content of the Site or for the results obtained from the use of the Site and its content. Any use of the Site and its content is at your own risk. Some of the content on the Site is provided by third parties and we are not responsible for such third-party content.
The content on the Site may contain typographical errors, inaccuracies or omissions relating to product descriptions, prices, promotions, offers, product shipping costs, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information on the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).
We reserve the right to change the content of this Site at any time. We are under no obligation to update the information on our Site. This Site may contain certain historical information. You agree that it is your responsibility to verify changes on our Site.

Services and products offered on this Site
We do not guarantee or warrant that your use of our Service will be uninterrupted, timely, secure, or error-free. You agree that from time to time we may remove the Service for indefinite periods of time or cancel the Service at any time, without notice to you. We reserve the right to modify or discontinue the Service (or any part or content thereof) at any time without notice to you. Nor are we responsible for any delay, interruption or other failure of the Service caused by loss of Internet connection, website failures or interruptions, or the malfunction of any software or system, computer or mobile device.
We reserve the right to modify or remove any Product information at any time (including prices), as well as to withdraw any Product from sale (or any part or content thereof) at any time without notice. We will not be liable to you or any third party for any modification, price change, suspension or interruption of the Service or the Product.
We strive to provide a product image and description of its state of preservation that is as close to reality as possible, but we cannot guarantee that it is accurate. All product images and descriptions are subject to change at any time without notice. We do not guarantee that the quality of any product, service, information or other material purchased or obtained by you will meet your expectations.

Warranties and Liabilities
You agree to provide current, complete and accurate purchase and account information for all purchases made in our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you when necessary.
You are responsible for the accuracy and credibility of the information you have provided to us and are aware of the Content and the consequences in case of falsification or erroneous information.
Therefore, in case of any change in the information you have provided to us, you agree to inform us immediately at the following email address: hello@citabooks.com.
The submission of personal information through the store is governed by our Privacy Policy. You understand that your content (not including credit card information) may be transferred unencrypted and involve transmissions over various networks as well as changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.
The collection of personal information will be treated in a manner that respects each individual's privacy, in accordance with the Privacy Policy, which is incorporated herein by reference. For more details, please refer to our Privacy Policy.
We do not guarantee that the Site or its server is free of computer viruses or other harmful content. If your use of the Site or the Site's content results in the need to repair or replace equipment or data, the company is not responsible for those costs.
The submission of personal information through the store is governed by our Privacy Policy. You understand that your content (not including credit card information) may be transferred unencrypted and involve transmissions over various networks as well as changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.
The Site and the content on the Site are provided “as is” without warranties of any kind. To the extent permitted by law, we and our suppliers disclaim all warranties, including warranties of non-infringement of proprietary or third-party rights, and warranties of fitness for a particular purpose. Neither we nor our suppliers warrant the accuracy, reliability, completeness, or timeliness of the website content, services, software text, graphics, and links.
If you are dissatisfied with any portion of the Site or with any provision of the Terms and Conditions, your sole and exclusive remedy is to discontinue using the Site.

You may review the most current version of the Terms at any time on this page. Questions about the Terms of Service should be sent to hello@citabooks.com.