GEORGE BAKLARZ, IBM Senior Manager for DB2 Technical Sales Support, works closely withcustomers to help them understand new DB2 technology, and to gain their feedback for improvingDB2 products. He has spent 20 years at IBM working on various aspects of database technology.He is also a lecturer at the University of Guelph, teaching relational database concepts tostudents. BILL WONG, IBM DB2 Program Director, is responsible for assisting customers tounderstand IBM's latest DB2 technology and future directions for Linux, Life Sciences, and GridComputing. His 18 years of database experience encompass DB2 system and databaseadministration, technical sales support, vendor enablement, and product planning.