This book presents a critical examination of five possible combinations of neural networks for understanding the measurement of service quality in respect of key stakeholders in life insurance business. This book also presents the methodology to validate the multiple-item scale for measuring service quality in a way that it predicts customer satisfaction and patronage intention in life insurance business in India using Structural Equation Modeling (SEM) approach following the model development strategy, which takes account of proposing a basic structural model framework, and subsequently, it improves the framework through modifications of competing structural models for arriving at the best-fit structural model. This book does describe Indians attitudes towards the life insurance business. It presents how the Monte Carlo simulation may be useful to strategy makers and at which particular points of the strategy making process it would be most beneficial and least beneficial through scenario planning.

L'autore:

Dr. Anand Prakash holds Ph.D. in Management from Birla Institute of Technology (MESRA: RANCHI), M.B.A. from Pune University, and B.E. in Mechanical Engineering from Bangalore University with over Ten years of strong industrial, and teaching experience. He has published a number of research papers in scholarly peer reviewed international journals.

Le informazioni nella sezione "Su questo libro" possono far riferimento a edizioni diverse di questo titolo.

Descrizione libreria

Quality books, speedy shipping, and great customer service! Please note that used items may not include access codes or cards, CD's or other accessories, regardless of what is stated in item title. If you need to guarantee that these items are included, please purchase a brand new copy.

Visita la pagina della libreria

Informazioni sull?azienda del venditore

J2B Holdings, LLC
13770 NOEL RD, #803600, Dallas, TX, 75240, U.S.A.

Condizioni di vendita:

We guarantee the condition of every book as it's described on the AbeBooks web
sites. Please note that used items may not include access codes or cards, CD's
or other accessories, regardless of what is stated in item title. If you need to
guarantee that these items are included, please purchase a brand new copy.

All requests for refunds and/or returns will be processed in accordance with
AbeBooks policies. If you're dissatisfied with your purchase (Incorrect Book/Not
as Described/Damaged) or if ...

Ulteriori informazioni

Condizioni di spedizione:

Books ordered via expedited shipping should arrive between 2 and 7 business days after shipment confirmation. Books ordered via standard shipping should arrive between 4 and 14 business days after shipment confirmation.

Metodi di pagamento
accettati dalla libreria

Aggiungi ai desiderata

Articoli correlati a Design & Development Of Service Quality Model:...

Design & Development Of Service Quality Model: An Applied Orientation In Life Insurance Business

Prakash, Anand; Jha, Sanjay Kumar

Nuovi - Brossura

Informazioni sull?azienda del venditore