Beginning with a tutorial on customer-centered Web site design, this updated manual features a comprehensive compendium of ninety Web site design patterns, organized by color-coded pages for quick reference, with new sections on Web Application design, the Mobile Web, and Online Communities, as well as updated coverage of blog sites, customer support sites, and intranet design. Original. (Intermediate)
Jason I. Hong is a computer science professor in the Human-Computer Interaction Institute at Carnegie Mellon University.
Douglas K. van Duyne, entrepreneur and software designer, is cofounder and a principal of Naviscent, a Web research and design firm. He has been an innovator in customer-centered design, online shopping, e-commerce, and multimedia development for numerous Global 2000 companies.
James A. Landay is a professor of computer science at the University of Washington. Previously, he served as the director of Intel Research Seattle, which focuses on the emerging world of ubiquitous computing, and as an associate professor for computer science at the University of California, Berkeley.
Jason I. Hong is a computer science professor in the Human-Computer Interaction Institute at Carnegie Mellon University.