Design Thinking for Training and Development
Lingua: inglese
Editore: American Society for Training and Development, US, 2020
- Brossura
- Nuovo

Da: Rarewaves USA United, HEBRON, KY, U.S.A.Rarewaves USA United
Venditore AbeBooks dal 20 giugno 2025
Condizione: Nuovo
EUR 30,54
Quantità: Più di 20 disponibili
Aggiungi al carrelloDescrizione dell’articolo da parte del venditore
Better Learning Solutions Through Better Learning ExperiencesWhen training and development initiatives treat learning as something that occurs as a one-time event, the learner and the business suffer. Using design thinking can help talent development professionals ensure learning sticks to drive improved performance.Design Thinking for Training and Development offers a primer on design thinking, a human-centered process and problem-solving methodology that focuses on involving users of a solution in its design. For effective design thinking, talent development professionals need to go beyond the UX, the user experience, and incorporate the LX, the learner experience.In this how-to guide for applying design thinking tools and techniques, Sharon Boller and Laura Fletcher share how they adapted the traditional design thinking process for training and development projects. Their process involves steps to:Get perspective.Refine the problem.Ideate and prototype.Iterate (develop, test, pilot, and refine).Implement.Design thinking is about balancing the three forces on training and development programs: learner wants and needs, business needs, and constraints. Learn how to get buy-in from skeptical stakeholders. Discover why taking requests for training, gathering the perspective of stakeholders and learners, and crafting problem statements will uncover the true issue at hand. Two in-depth case studies show how the authors made design thinking work. Job aids and tools featured in this book include:a strategy blueprint to uncover what a stakeholder is trying to solvean empathy map to capture the learner's thoughts, actions, motivators, and challengesan experience map to better understand how the learner performs.With its hands-on, use-it-today approach, this book will get you started on your own journey to applying design thinking. …
Codice articolo LU-9781950496181
- Titolo
- Design Thinking for Training and Development
- Autore
- Sharon Boller, Laura Fletcher
- Editore
- American Society for Training and Development, US
- Anno di pubblicazione
- 2020
- Condizione
- New
- Rilegatura
- Paperback
- Lingua
- inglese
- ISBN 10
- 195049618X
- ISBN 13
- 9781950496181
Better Learning Solutions Through Better Learning Experiences
When training and development initiatives treat learning as something that occurs as a one-time event, the learner and the business suffer. Using design thinking can help talent development professionals ensure learning sticks to drive improved performance.
Design Thinking for Training and Development offers a primer on design thinking, a human-centered process and problem-solving methodology that focuses on involving users of a solution in its design. For effective design thinking, talent development professionals need to go beyond the UX, the user experience, and incorporate the LX, the learner experience.
In this how-to guide for applying design thinking tools and techniques, Sharon Boller and Laura Fletcher share how they adapted the traditional design thinking process for training and development projects. Their process involves steps to:
Design thinking is about balancing the three forces on training and development programs: learner wants and needs, business needs, and constraints. Learn how to get buy-in from skeptical stakeholders. Discover why taking requests for training, gathering the perspective of stakeholders and learners, and crafting problem statements will uncover the true issue at hand.
Two in-depth case studies show how the authors made design thinking work. Job aids and tools featured in this book include:
With its hands-on, use-it-today approach, this book will get you started on your own journey to applying design thinking.
"Riassunto" può appartenere a un’altra edizione di questo titolo.
Informazioni sull’autore
Sharon Boller is a managing director at TiER1 Performance where she focuses on helping clients figure out how to activate their business strategies through their people. She partners with her colleagues at Tier1 to bring together the disciplines of learning, change, communication, technology, and creativity to create blended solutions that enable people to do their best work.
Prior to joining TiER1 Performance, Sharon was the CEO and president of Bottom-Line Performance (BLP), a learning solutions firm she founded in 1995. She and her partner/co-owner Kirk Boller grew BLP from a single-woman sole proprietorship to a $4 million-plus company with a highly skilled team of diverse capabilities. Under the direction of Sharon and Kirk, BLP produced communication, education, and training solutions for life science companies, manufacturing, energy companies, and more.Sharon is a frequent speaker at industry conferences on topics such as performance-focused learning design, UX, technology and trends, learning game design, and design thinking. She is the author of two other books published by ATD Press: Teamwork Training was published in 1995, and Play to Learn: Everything You Need to Know About Designing Effective Learning Games was published in 2017 with co-author Karl Kapp. Her company is the recipient of more than 30 awards from organizations such as Brandon Hall, Horizon Interactive Awards, and Life Science Trainers and Educators Network.
Her industry interests are wide-ranging and include storytelling, emerging technologies, business strategy, leadership, learning, and experience design.
Laura Fletcher is a seasoned learning consultant with 15 years’ experience in learning and development. She served the clients of Bottom-Line Performance for over seven years, where she designed and developed award-winning solutions ranging from instructor-led workshops to mobile apps. It was during her tenure as manager of Instructional Design at Bottom-Line Performance that her ID team became something of a design-thinking “incubation lab,” experimenting with design thinking techniques and integrating them into the design process.
Today she works for a global technology company where she applies the same principles of design thinking to develop future leaders in the tech industry. She has a master’s degree in Human Resource Development from the University of Illinois, and lives in Indianapolis with her husband and two children.
Sharon Boller is a managing director at TiER1 Performance where she focuses on helping clients figure out how to activate their business strategies through their people. She partners with her colleagues at Tier1 to bring together the disciplines of learning, change, communication, technology, and creativity to create blended solutions that enable people to do their best work.
Prior to joining TiER1 Performance, Sharon was the CEO and president of Bottom-Line Performance (BLP), a learning solutions firm she founded in 1995. She and her partner/co-owner Kirk Boller grew BLP from a single-woman sole proprietorship to a $4 million-plus company with a highly skilled team of diverse capabilities. Under the direction of Sharon and Kirk, BLP produced communication, education, and training solutions for life science companies, manufacturing, energy companies, and more.
Sharon is a frequent speaker at industry conferences on topics such as performance-focused learning design, UX, technology and trends, learning game design, and design thinking. She is the author of two other books published by ATD Press: Teamwork Training was published in 1995, and Play to Learn: Everything You Need to Know About Designing Effective Learning Games was published in 2017 with co-author Karl Kapp. Her company is the recipient of more than 30 awards from organizations such as Brandon Hall, Horizon Interactive Awards, and Life Science Trainers and Educators Network.
Her industry interests are wide-ranging and include storytelling, emerging technologies, business strategy, leadership, learning, and experience design.
Laura Fletcher is a seasoned learning consultant with 15 years’ experience in learning and development. She served the clients of Bottom-Line Performance for over seven years, where she designed and developed award-winning solutions ranging from instructor-led workshops to mobile apps. It was during her tenure as manager of Instructional Design at Bottom-Line Performance that her ID team became something of a design-thinking “incubation lab,” experimenting with design thinking techniques and integrating them into the design process.
Today she works for a global technology company where she applies the same principles of design thinking to develop future leaders in the tech industry. She has a master’s degree in Human Resource Development from the University of Illinois, and lives in Indianapolis with her husband and two children.
"Descrizione articolo" può appartenere a un’altra edizione di questo titolo.
Rarewaves USA United
HEBRON, KY, U.S.A.
Venditore AbeBooks dal 20 giugno 2025
Tariffe di spedizione nazionale per U.S.A.
| Articolo | Da 30 a 30 giorni lavorativi | Da 14 a 14 giorni lavorativi |
|---|---|---|
| Primo articolo | EUR 43,11 | EUR 57,76 |
Metodi di pagamento
Informazioni sull’azienda del venditore
Rarewaves USA
10100 West Sample Road, Ste 101
Coral Springs, FL U.S.A. 33065
Diritto di recesso
Se sei un consumatore puoi recedere dal contratto in conformità con quanto segue. Per Consumatore si intende qualsiasi persona fisica che agisce per scopi estranei alla propria attività commerciale, imprenditoriale, artigianale o professionale.
Informazioni sul diritto di recesso
Diritto legale di recesso
Hai il diritto di recedere dal presente contratto entro 14 giorni senza fornire alcuna motivazione.
Il periodo di recesso scade dopo 14 giorni dal giorno in cui tu o una terza parte, diversa dal vettore e da te indicata, acquisisce il possesso fisico dell'ultimo bene o dell'ultimo lotto o pezzo.
Per esercitare il diritto di recesso, compila e invia elettronicamente una dichiarazione esplicita sul nostro sito Web, alla voce “I miei acquisti” nella sezione “Mio account”. Ti comunicheremo senza indugio una conferma di ricezione di tale recesso su un supporto durevole (ad es. via e-mail).
Per rispettare il termine di recesso, è sufficiente inviare la comunicazione relativa all'esercizio del diritto di recesso prima della scadenza del periodo di recesso stesso.
Effetti del recesso
In caso di recesso dal presente contratto, ti rimborseremo tutti i pagamenti ricevuti, compresi i costi di spedizione (ad eccezione dei costi supplementari derivanti dalla tua eventuale scelta di un tipo di spedizione diverso dal tipo meno costoso di consegna standard da noi offerto).
Potremo effettuare una detrazione dal rimborso per la perdita di valore dei beni forniti, qualora tale perdita sia il risultato di una manipolazione non necessaria da parte tua.
Eseguiremo il rimborso senza indebito ritardo e non oltre 14 giorni dal giorno in cui saremo informati della tua decisione di recedere dal presente contratto.
Il rimborso sarà effettuato utilizzando lo stesso mezzo di pagamento da te usato per la transazione iniziale, salvo che tu non abbia espressamente concordato altrimenti; in ogni caso, non dovrai sostenere alcun costo quale conseguenza di tale rimborso.
Possiamo trattenere il rimborso finché non avremo ricevuto i beni oppure finché non avrai fornito la prova di averli rispediti, a seconda di quale condizione si verifichi per prima.
Dovrai rispedire i beni o consegnarli a Rarewaves USA United, Coral Springs, Florida, U.S.A., senza indebito ritardo e, in ogni caso, entro 14 giorni dal giorno in cui ci hai comunicato la tua volontà di recedere dal presente contratto. Il termine è rispettato se rispedisci i beni prima della scadenza del periodo di 14 giorni. I costi diretti della restituzione dei beni saranno a tuo carico. Sei responsabile solo della diminuzione del valore dei beni risultante da una manipolazione diversa da quella necessaria per stabilire la natura, le caratteristiche e il funzionamento dei beni stessi.
Eccezioni al diritto di recesso
Il diritto di recesso non si applica a:
- La fornitura di giornali, periodici o riviste ad eccezione dei contratti di abbonamento; e
- La fornitura di contenuto digitale non fornito su un supporto materiale (ad es. su un CD o DVD), se al momento dell'invio dell'ordine hai accettato l'inizio dell'esecuzione e hai riconosciuto che non avresti potuto recedere una volta iniziata l'esecuzione.
Condizioni di spedizione
Please note that we do not offer Priority shipping to any country.
We currently do not ship to the below countries:
Afghanistan
Bhutan
Brazil
Brunei Darussalam
Channel Islands
Chile
Israel
Lao
Mexico
Russian Federation
Saudi Arabia
South Africa
Yemen
Please do not attempt to place orders with any of these countries as a ship to address - they will be cancelled.